New support for Shure products
Shure Update Utility Software (SUU)Shure
Update from:Improvements
New support for Shure products
MOTIV microphones
- MoveMic 88+ Wireless Video Microphone
- MV88USBC Stereo USB Microphone
- MV7+ Podcast Microphone
- MV7i Smart Microphone & Interface
- MV6 Directional USB Microphone
- MV88+ Stereo Microphone
- MVX2U XLR to USB Adapter
Known Issues
The MV6 and MV88USBC may not successfully firmware update when multiple Shure applications are open at the same time.
- Workaround: Close the other Shure applications and keep them closed until the update is complete in the Shure Update Utility app.
The app may crash when connecting or disconnecting Ethernet while the Event Log is open.
- Workaround: Close the Event Log before connecting or disconnecting hardwired Ethernet.
When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
- Workaround: Retry the update or update each device individually to successfully update the devices. This will not hurt or damage your devices.
Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
- Workaround: Update to macOS Sequoia, or restart your Mac computer and ADX5D will be discovered successfully.
SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
- Workaround: Update to macOS Sequoia, or Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running firmware version 2.0.17 or previous.
- Solution: Update to 2.0.18 version or later.
ULX-D receivers running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.
ULX-D devices that are downgrading to 1.5.6 may report a false failure.
- Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
