The manufacturer Shure has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

The device icons for IntelliMix Room and IntelliMix UC are now displayed correctly.

Improvements

  • New support for MoveMic 88+ Wireless Video Microphone and AD8C Axient® Digital PSM 8-Port Antenna Combiner

Bug fixes

  • The device icons now display correctly for IntelliMix Room and IntelliMix UC

Known Issues

  • The app may crash when connecting or disconnecting Ethernet while the Event Log is open.
    Workaround: Close the Event Log before connecting or disconnecting hardwired Ethernet.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    Workaround: Retry the update or update each device individually to successfully update the devices. This will not hurt or damage your devices.
  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    Workaround: Update to macOS Sequoia, or restart your Mac computer and ADX5D will be discovered successfully.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    Workaround: Update to macOS Sequoia, or Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
Receive Important Update Messages Stay tuned for upcoming Shure Shure Update Utility Software (SUU) updates

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