Why isn't my video conferencing application recording anything?

Answers

If your Stem devices are not receiving or outputting audio signals, please try the following steps first:

make sure the USB port on the Stem Ecosystem device is firmly seated.
make sure your device is listed as a Windows/Mac default audio device (default speaker and default microphone).
make sure that your microphones/speakers are not muted in the Stem Ecosystem.
make sure that the audio settings in the video conferencing application are assigned to the Stem Ecosystem device for speakers and microphone.

You know a better answer?

The question about Shure Stem Speaker has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

To the product All questions