Employee service

Description

Launched to modernize internal support, Zendesk for Employee Service leverages advanced AI technology to streamline operations and improve efficiency. It offers powerful self-service capabilities, advanced automation, and integrated case management, making it easier for HR and IT teams to manage requests. Employees benefit from a customizable help center, AI-driven triage, and seamless integrations with tools like Slack and Teams. With features like automatic ticket scoring and robust data privacy measures, Zendesk ensures high-quality, secure service. This comprehensive solution enhances employee satisfaction and operational efficiency.

Experts

For each product on devicebase there is the possibility to become a product expert. This way you can show the public (industry, potential customers) that you are a specialist for specific devices.

The position of product expert can only be achieved by high quality contributions.

The user who collects the most points within a product becomes the number one product expert.

Zendesk for Employee Service is an AI-powered solution designed to streamline employee service operations, enhance support team efficiency, and boost employee satisfaction through integrated, intuitive, and personalized service.

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The manufacturer Zendesk has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

Updates for Zendesk Employee service Zendesk Employee service Updates

Update

Hamsa Transcribe (Support)

Update from patrick-devicebaseUpdate from:
patrick-devicebase (expert)
Version: Release notes through 2025-1-17
Update

Fixed a bug where the inbound sound briefly played

Update from patrick-devicebaseUpdate from:
patrick-devicebase (expert)
Version: Release notes through 2025-1-10
Update

Auto-assist: Switched to the latest snapshot of GPT4o

Update from patrick-devicebaseUpdate from:
patrick-devicebase (expert)
Version: Release notes through 2025-1-3
Show all updates (15)

User questions and discussions for Zendesk Employee service Questions and Discussions

Compatible products for Zendesk Employee service Compatible Products

Show all compatibilities (9)

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