Messaging triggers enhancements
Update
Zendesk Employee service Updates
Software, firmware and hardware updates
The product life cycle of Zendesk Employee service is presented in chronological order in the following summary.. This overview includes important technical updates such as bug fixes, new features, as well as news about product launches, recalls, and end-of-life announcements, sourced from Zendesk, selected partners, or the devicebase editorial team. By joining the devicebase community, you can stay up-to-date with Employee service and its developments..
The manufacturer Zendesk has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Release notes through 2025-4-25
UpdateSeattle is a minimalist, content-first Zendesk theme for organized, reliable, documentation
UpdateReply Assistant (Support)
Updateadded the ability to Embedded Figma files in help center articles
UpdateUser notifications are now visible if the synchronization
UpdateAccounts with Unified Agent Status integration enabled Occupancy Calculation
UpdateFixed an issue that caused the Updates section to widen to the entire width of the window
UpdateFixed an issue that prevented the Submit a request link from appearing on article pages.
UpdateMore from the Cloud Services section
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