Hamsa Transcribe (Support)
Update
Zendesk Employee service Updates
Software, firmware and hardware updates
The product life cycle of Zendesk Employee service is presented in chronological order in the following summary.. This overview includes important technical updates such as bug fixes, new features, as well as news about product launches, recalls, and end-of-life announcements, sourced from Zendesk, selected partners, or the devicebase editorial team. By joining the devicebase community, you can stay up-to-date with Employee service and its developments..
The manufacturer Zendesk has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Fixed a bug where the inbound sound briefly played
UpdateAuto-assist: Switched to the latest snapshot of GPT4o
UpdateJarvis Helpdesk AI Copilot (Support)
UpdateBulk Macros adds the ability to one-click macro apply to bulk macros.
UpdateSIP-IN (Session Initiation Protocol) integration for Zendesk Talk is designed to enhance your communication experience
UpdateAdvanced Custom Object List (Support)
Updateadded roles as a condition for configuring Contextual Workspaces
UpdateAnnouncing Auto-numbering and uniqueness on custom object records
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