Hosts can control the event duplication process by copying relevant parts of previously created events

Release notes for Zoom Events and Zoom Sessions

Changes to existing features

• Changes to event duplication
  Hosts can control the event duplication process by copying relevant parts of previously created events. They can select the parts of the event that they want to duplicate.
• Move session visibility toggles to Event Configuration
  The Presentation options are moved (from Edit Session Visibility ) to the Event Configuration section of the event creation setup. Additionally, the Edit Session Visibility panel in both the Event Detail Page and Lobby Agenda tabs only shows the session visibility options since the presentation options were moved. The default settings are based on each session having different content. Previously, hosts edited their recurring sessions event's presentation for each session using the Sessions Visibility panel in the Event Detail Page tab and the Lobby Agenda card (from the Lobby tab).
• Default rule change for event access
  The registration link is the default link and standard behavior for all events. Single-session and recurring sessions events will no longer default to group join links.

New and enhanced features

Admin features

• Automatically sign users out after a specified time
  Account owners and admins can automatically sign users out of Zoom Events after a set time duration and configure additional timeout values. Account owners and admins can customize this setting for signed-in Zoom users, email verification users, and external SSO users. This setting applies to all events under the admin's account and the events' attendees, including special roles.
• Enabling Zoom Sessions with Zoom One Enterprise Plus
  Account owners and admins can control access to the Zoom Sessions license to users in their account when the Zoom One Enterprise Plus bundle is assigned. When admins enable access to the Zoom Sessions license within the Zoom One Enterprise Plus bundle, users with a Zoom One license automatically have access to Zoom Sessions, and users assigned an individual Zoom Sessions license can still use Zoom Sessions. When an admin disables access to Zoom Sessions within Zoom One Enterprise Plus, users with Zoom One licenses cannot use Zoom Sessions. After 7 days, their Zoom Sessions hub assets will be deleted and cannot be recovered.

Analytics features

• Enhancements to the Custom Report Builder's data filters
  The following data filters are added to the custom report builder:

1. Expo booth video viewed (can choose specific videos)
2. Expo booth images cleared (can choose specific images)
3. Session Allow to Speak count (can choose specific sessions)
4. Session breakout room join count (can choose specific sessions)
5. Profile setup

• Add session reservation data to Analytics reports
  The Reserved data point will be added to all Analytics reports that include the Bookmarked data point. The Is Session Reserved column will display the data as Yes or No. Hosts can view whether attendees reserved or didn't reserve the session.

Host features

• Session reservation system
  Hosts can control session capacity and set a maximum capacity for specific sessions. Attendees are notified when the session has 3 or fewer spots remaining. If an attendee unreserved their spot for a session, the session will reopen until it reaches maximum capacity again.
• Receive a Zoom Room join code from group join links
  When hosts create a group join link, they will receive a code along with the join link. That code will allow attendees to join the event's sessions from any Zoom Room. Hosts can distribute that code to their target audience.
  Note: Anyone can use the code to join.
• Manually check attendees in
  Hosts can manually update check-in statuses. On the Manage Registrants page, hosts can access attendees' detail cards and use the Check In button to manually mark attendees as checked in. Hosts cannot undo the check-in for users. This setting is for an event-level check-in.
• Enhancements to exclude specific tickets from certain email templates
  In the Emails tab of the event creation setup, hosts can select different ticket types and add them to the Email Exclude List . This excludes the selected ticket types from certain email templates. Attendees assigned those excluded tickets will not be sent the respective email template. The email template will continue to be sent normally to qualifying tickets that are not part of the exclude list. This feature has been implemented for the Recordings are Available email template that uses Email Builder.

Attendee features

• Use Zoom Meeting code to join event sessions on Zoom Rooms
  Attendees can join Zoom Events meeting and webinar sessions on Zoom Rooms using a meeting ID and code. Attendees will receive their code in their Zoom Events confirmation email and can use the code to join from a Zoom Room. They can also get the code when they are selecting how they want to join a session by using the Join option menu.
• Enhancements to the Zoom Events Companion app
  There are several enhancements to improve the experience of using the Zoom Events Companion app. An attendee-type filter has been added on the event detail page to filter by virtual, hybrid, and in-person attendees. The joining, host, and attendee experience on mobile devices is improved for consistency and clarity. Additionally, users can join virtual sessions from the lobby when using companion mode.
• Support interpreter audio and video in companion mode
  Attendees, who are using companion mode, can listen to language interpretation audio on the Zoom Events Companion app while being in-person at the event.
• Post-event surveys in the Zoom Events Companion app
  When a host has set up a post-event survey for their event, attendees will receive an in-app notification for the post-event survey. Attendees can complete the survey on the Zoom Events Companion mobile app.
• Enhancements to the On-Site section's Check-In tab
  There are several enhancements to improve the user's on-site experience and clarify the on-site setup and requirements.

Event setup features

• Duplicate registration and join links
  Hosts can duplicate the registration and join links from a previous event. They can edit those links after the duplication action has been completed. When the registration and group join links are duplicated, all registration and group join settings are duplicated as well.
  Note: No registrant and attendee data will be duplicated.
• View confirmation window when deleting registration and group join links
  A confirmation window will appear when hosts delete their event's registration and group join links. Hosts must confirm or cancel their action in the confirmation window.
• Training hub in Zoom Events
  Users can access the training hub in Zoom Events. This hub provides information about Zoom Sessions and Zoom Events on an ongoing basis and provides on-demand viewing of past events as well.
• Access geoblocking information and list in hub action in Dates & Links panel
  Hosts can access the geoblocking information for registration links and event recordings in the Dates & Links panel. They can also enable or disable the Make This Event Visibile on Hub toggle in the panel.
• Display session title, date, and time in Edit Session Visibility panel
  When hosts edit session visibility in the Edit Session Visibility panel ( Event Detail Page tab) and the Lobby Agenda panel ( Lobby tab), the title, date, and time information is displayed for each session, distinguishing the event's unique sessions.
• Send post-event survey email to attendees only
  Hosts have visibility and control over the email notifications and communication of their Event Survey email. When the host's Zoom Event has ended, the Event Survey email will only be sent to participants who attended the host's Zoom Event. Previously, the Event Survey email was triggered for all participants who registered for the Zoom Event, even if they didn't attend.

General features

• Enhancements to Email Builder
  The Emails page has been improved and reformatted, making it clearer for hosts to control email management and providing a foundation for more advanced email management. Additionally, event invitation emails, by default, are set to schedule or send manually. Hosts can use bulk actions for the main email management page and the Emails Sent page.
• Retain all email settings and changes when an event is duplicated
  When event organizers duplicate their events and select the Email checkbox, Email Builder emails will retain all customization and changes, including component, content, and styling changes. This feature supports the following Email Builder emails:

1. Attendee Private Ticket Invitation
2. Pre-registration Registration Invitation
3. Free Ticket Confirmation
4. Paid Ticket Confirmation
5. Event Reminder
6. Event Survey
7. Recordings are available
   -Shorten single-session and recurring sessions events join links
   The single-session and recurring sessions events join links are shortened. When a join link is generated for Zoom Sessions events, all join links of all authentication methods are under 200 characters in length.

Networking & Chat features

• Smart compose with Zoom AI for Zoom Events chat
  Compose with Zoom AI in Zoom Events chat writes messages for users by leveraging context from their conversations. They can maintain the ability to change messages by adding tone, inputting prompts, or changing the length of the message to give you confidence in what they're communicating. This setting is disabled by default.
• Align Zoom Events chat emojis with Zoom Team Chat emojis
  The emoji library in Zoom Events chat is aligned with the Zoom Team Chat emoji library, creating consistency across all chats in Zoom.

Special role features

• Add host to the Special Roles tab
  For all event types, the hub host role is added to the Special Role tab to display the host's special roles within the event. The host's card will display the Host role label. If a host is added as another special role in the event, the Special Role tab will be updated with all their permissions, and the host's user card will display the host permission as well as the other assigned special role permissions. ​

Integration features

• Support for Salesforce integration in Zoom Events
  Event organizers can sync their event registrants and attendees with Salesforce. When participants register for the event, they are automatically added as campaign members of the connected Salesforce campaign. The status of the leads is based on the event-level registration and attendance; registration is the event-level registration and attendance is if the lead attended any session at the event. The data generated from the Zoom Event can be captured and used for reporting and scoring, segmentation, and one-to-one follow-ups.
• Create Pardot lists for session-level attendance
  A session-level attendee list sync is supported in the Pardot integration. Each session of an event will appear and be mappable to a list in Pardot. ​In the Pardot configuration page, hosts can select the Generate session attendance lists checkbox. When this checkbox is enabled, Zoom Events will automatically create a new Pardot list for every session of the event that has attendees. Each list accurately reflects the attendees of the session, whether it is a meeting, a webinar, or hybrid and in-person sessions.
• Sync an absentee list with Pardot
  Event Hosts can select a pre-created Absentee list from Pardot which will be used for attendees who registered for the event but did not attend any sessions. In the Pardot integration in Zoom Events, the Absentee list is displayed beneath the Registration and Attendance lists. After an event has ended, registrants who did not attend any session will be added to the Absentee list.
• Support custom match field in Marketo
  Hosts can map another match field that can be used instead of the email field. Users can have multiple records of a lead in Marketo that share the same email address. Attendance and activity are matched into Marketo, and hosts can use the email field and another custom field that they select. Based on the selected map field, only the lead that has a corresponding email address and value in that field will be updated. If no lead exists with that match ID, the behavior of automatically creating a new lead with the mapped data from Zoom Events will continue.
• Support bi-direction sync for multiple hubs in Marketo
  Zoom Events supports the lead data and custom field mapping to sync between Marketo and Zoom Events if the user's Zoom account has multiple active hubs. Multiple hubs are supported equally.
• Add pre-registered registrants to retroactive syncs in Eloqua, Marketo, and Pardot
  Pre-registrations will return to users' marketing platforms retroactively. ​Registrants that come through the pre-registration flow (Zoom Events platform, API, or external integrations) are treated the same as the native Zoom form registrations in the retroactive sync. The following integrations will apply retroactive syncs of pre-registrations:

1. Apply retroactive sync of pre-registrations to the Eloqua integration

• Contacts will be added to the registration feeder step
• Contacts will be added to the attendance feeder step

1. Apply retroactive sync to the Pardot integration

• Prospects will be added to the registration list
• Prospects will be added to the attendee list
• Sync registration or attendance with external activities

1. Apply retroactive sync to the Marketo integration

• Leads will be added to the program (if not there already)
• If they attended update the status in the program to Attended
• Populate the custom object if not done so already
• Support integrations with the hybrid attendance type
  Users create events that use a hybrid format or the Other session type to reflect in-person attendance. The Pardot, Marketo, and Eloqua integrations support the hybrid session type for registration and attendance sync.
• Include additional registration data to HubSpot sync
  Event organizers can map all registration fields (system and custom) and allow them to flow into HubSpot automatically through the integration. All registration data will flow from the Zoom registration form to a HubSpot contact who registers for an event.
• Sync user's session-level engagement data in Salesforce custom object
  Event organizers can sync their attendees' in-session engagement to their sales teams and use the data for reporting and scoring, segmentation, and one-to-one follow-ups.
• External marketing registrations are guest join by default
  External registrations use guest join authentication by default. If a registration is from an external marketing form or workflow, the registrant will be granted guest join authentication automatically. Previously, external registration used Zoom authentication.

Developer features

• Reporting API chat transcripts
  The Zoom Events Reporting API will return non-private chats by default. If the Zoom Events chat archiving feature is enabled for the account, then the API will return all private chats. Users can save and download chat transcripts.

Zoom Sessions features

• Add email reminders at the session level
  In the Emails tab, hosts can use the Event Reminder email to send emails before the start of each session (at the session level) in a recurring sessions event. Previously, email reminders were only sent at the event level.
• Display more detailed information at the session level on event detail page
  Event detail pages for recurring sessions events display more detailed information on when the next session will start, when a session (and not an event) is in progress, and when all sessions within a series have ended. Previously, the start date/time and the In Progress tab on the event details page were only based on the entire event's start date/time and not individual sessions.

Resolved issues

• Resolved an issue where co-editors who were not licensed could only access their events from their notification emails rather than the Events Portal.
• Resolved an issue when an account owner or admin reassigned a license to a user and saw the message about transferring hub assets for users who have never used Zoom Events and haven’t created any assets.
• Resolved an issue where the Free label would appear on an event on the hub listing when the Free toggle was disabled in the event's creation setup.
• Resolved an issue where the event's lobby and registration were open after the event dates had passed and after it had been sold out.
• Resolved an issue where the edit panel doesn't close when a user modifies all sessions in a recurring sessions event and clicks Save.
• Resolved an issue where the Register button is active even though no additional sessions are available for users to register.

Release notes for Workspace Reservation

New and enhanced features

Admin features

• Restrict workspace reservation based on frequency and meeting duration
  Account owners and admins can set restrictions and limit how often users can book spaces, based on frequency or time.
• Manage default status of Workspace Reservation calendar events
  Account owners and admins can enable or disable the option to allow users to control the default free/busy setting of calendar events created by Workspace Reservation or during the booking process. When this setting is set to free, the calendar events created by Workspace Reservation are also set to free; when this setting is set to busy, the calendar events are set to busy.
• Display workspace name on map for all users
  Account owners and admins can configure the option for workspaces to permit the workspace name to be visible to all users on the floor map, even if the ability to book the workspace is restricted. This option is visible when editing, adding, and selecting a workspace on the floor map. This setting is disabled by default.
• Reserve workspaces only in-person
  Account owners and admins can create desks that can only be booked by scanning a QR code at the workspace in person on the Zoom web portal or on a Workspace Reservation device. Admins and users can only view these in-person desks on the floor map.

Developer features

• Workspace Reservation API for creation, updating, and deletion
  The Open REST API for Workspaces provides a webhook that account owners and admins can receive when a workspace is created, updated, or deleted.

Device features

• Support for Logi Dock Flex (generally available)
  Account owners or admins can add and configure the docking station with a screen, Logi Dock Flex, using Zoom Device Management (ZDM). This allows users to check in to workspaces by plugging their computer into the docking station. Additionally, the docking station’s display is set up as a scheduling display for Workspace Reservation.
• Support for Zoom Device Management for Workspace Hardware
  Account owners and admins can manage their Workspace Reservation hardware through Zoom Device Management (ZDM) on the Zoom web portal. through Zoom Device Management (ZDM) on the Zoom web portal. They can import device information from a CSV file and transfer data to ZDM on the web portal. Device info will be displayed in Workspace Management's ZDM.

General features

• Align workspace reservation calendar event timezone with user's timezone
  When users enable calendar notifications for workspace reservations, their calendar will display a calendar event that corresponds to their reservation. The calendar event uses the same timezone of the device the user used to create or edit the workspace reservation.

User features

• Scan QR code to reserve workspaces
  An updated QR code is available for admins to print. When used, users can reserve an available desk.
• Enhancements to calendar notifications for desk/room reservations
  Calendar notifications for workspace reservations provide more useful information and actions. Users can view the desk name in the calendar event location, see an informative message about their workspace reservation in the calendar event body, and check in to/check out of their workspace reservation from the calendar event (if remote check-in is enabled). Users can click the link in the calendar event that will direct them to the Zoom app or Zoom web, allowing them to view, edit, delete, or create a workspace reservation.

Resolved issues

• Minor bug fixes
• Security enhancements

Release notes for Zoom Phone Hybrid Local Survivability module

Changes to existing features

• Support for multiple ELIN with Local Survivability
• Admins can now configure multiple ELIN numbers to a Survivability instance. This allows ELIN numbers associated with different locations to be assigned to a single ZPLS-enabled site. Admins can also define an outbound caller ID with a BYOC number that will be used by users when making an outbound call in Survivability mode. This outbound caller ID will also be used by extension only users who will be allowed to make calls during Survivability mode. Submit a request to Zoom Support to enable ZPLS ELIN Pool and ZPLS Outbound Caller ID for your account.

Resolved issues

• Minor bug fixes
• Security enhancements