Update for Workspace Reservation

New or enhanced feature

Admin features

Enhancements to workspace reservation data with daily snapshots for accurate reporting

• Account owners and admins can now view historical data in Workspace Reservation dashboards. Reports for past dates display room and workspace details as they were configured at that time, based on daily timestamped snapshots. These snapshots include attributes such as capacity, timezone, business hours, location, and tags, so metrics like utilization rates reflect the configuration in place on the reported date.

Customize location hierarchy in workspace reservation

• Account owners and admins can now configure which location hierarchy levels appear in the Workspace Reservation dropdown menu. By default, the hierarchy shows buildings and floors, but it can also be set up to include other levels such as country, campus, or state, depending on organizational requirements.

General features

Offline meeting option available on Kiosk

• Users can now select between Zoom Meeting or Offline meeting types when reserving a room on Kiosk. This functionality was previously only available on the Zoom Workplace mobile, web, and desktop apps. When choosing the Offline option, the Zoom Room still hosts the meeting even though the system doesn't identify the specific user.

Enhancements to desk and room reservation entry points

• Users can now access desk and room reservation features through two dedicated buttons on the Workspace homepage. Previously, these options were available through a '+' icon that some users found less noticeable. The new interface displays 'Reserve a Desk' and 'Reserve a Room' more prominently, similar to the document creation interface in Zoom Docs. This update makes the reservation options easier to locate and reduces the steps needed to start a reservation.