Update Zoom Team Chat

New or enhanced feature

Zoom web portal features

Sidebar tab visibility enhancements

• Account owners and admins can control the visibility of sidebar tabs based on chat creation permissions. When admins restrict the creation of channels, shared spaces, meeting chats, or apps, the corresponding sidebar tabs are hidden from users who are not members of these chat types. Users who are already members of existing chats or are added to these chat types can still access them through their respective sidebar tabs. For apps specifically, the visibility is controlled through the Zoom Apps Quick Launch Button toggle in the admin settings. This enhancement provides a more streamlined and permission-aligned interface for users.

Remove data for chat history downloads

• On March 16, 2025, Zoom will delete downloads from Chat History Downloads (ADMIN > Account Management > Reports > User Activity Reports > Chat History > Downloads) that are older than 30 days, and going forward, on a 30-day rolling calendar, pursuant to data retention policies. Note: File passwords are required to unzip downloads and will not be saved after deletion.

Removal of external labels for free single users

• Free single users will no longer see external labels or banners on their contacts and channels within Team Chat. This change applies exclusively to accounts with only one user, while accounts with multiple users continue to see external labeling as before. The streamlined interface helps individual users focus on their communications without unnecessary visual elements. This simplification enhances the chat experience for free single users by reducing interface clutter.

Forwarded message support in admin chat history

• Account owners and admins can now view additional details for forwarded messages in the chat history report. This includes the original author's name, channel name, and timestamp of the forwarded message. The system follows security protocols to properly display or hide message attributes based on channel ownership. These enhancements help admins more effectively track and manage message forwarding activities within their organization's Team Chat channels.

Enhancements to channel tab creation permissions

• Channel owners and admins can now configure permissions for who can add, edit and remove resource tabs within their channel. The setting is accessible through the Create or Edit Channel flows. For existing channels, the default permission remains with channel owners and admins, while new channels will default to allowing all members to create tabs. This flexibility helps teams collaborate more efficiently by reducing bottlenecks in resource management.

Display message threading in legal hold and chat history

• Legal Hold and Chat History CSV-formatted exports will now include message threading information, preserving the context of threaded conversations and replies. This enhancement helps organizations maintain accurate records of message relationships for compliance and legal purposes.

Allow channel admins to approve join requests

• Channel admins now have the ability to approve or decline channel join requests, a responsibility that was previously limited to channel owners. When members request to join a channel, both owners and admins can review and process these requests. This enhancement ensures continuous channel management, even when channel owners are unavailable, fostering smoother team collaboration.

Admin control to set timeframe for editing and deleting messages

• Account owners and admins can set specific time limits for how long users can edit and delete their chat messages. The time limit options include preset durations of anytime, within 1 minute, 5 minutes, 30 minutes, 1 hour, 24 hours, or 1 week of posting. This setting is configured at the account level and applies to all groups. This setting does not apply to account owners/admins, who may edit/delete messages in the Chat History Report in the admin portal. This feature helps organizations maintain better control over message modifications and ensures compliance with their communication policies.

Bug fixes

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Open problems

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Important notes

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