Zoom IQ for Sales Update: New Features and Fixes

New Features:

• Display conversation language: A new Language column in the Conversations tab indicates the spoken language.
• Additional clip sharing option: Share clips independently without access to the entire conversation.
• Allow comments in Scorecards: Enable user comments on all or select questions in Scorecards.
• Enhancements to Dashboard experience: Customize dashboard views based on role, including key metrics and activity notifications.

Enhancements:

• Enhanced Zoom IQ Dashboard: Users can personalize their dashboard with configurable views for meetings, conversational metrics, indicators, deals, and notifications.

Fixed Bugs:

• Minor bug fixes: Various unspecified minor bugs addressed.
• Security enhancements: General security improvements made.
• Offline ASR issues: Resolved offline ASR cutting full sentences, preventing segmentation errors.
• Salesforce matching issue: Fixed incorrect matching of conversations to opportunities.

Open Issues:

Nothing known

Update Instructions:

Nothing known