Not a user yet?
Log in Register for free Suggest a product
ControlSpace DesignerBose
ControlSpace Designer
<1K views

Error message returned when trying to connect to PM8500 using USB?

I am having issues connecting a Bose PM8500 to Control Space Designer using USB.
Control Space Designer returns the following message on while attempting to connect to device.
Operation Failed: USB lockout detected. Unable to continue.
Computer is Macbook Pro running OS X Catalina, running Parallels 18.31 virtual Machine with up to date version of window 10.
Mark

Answers

  • Use a PC that has Windows installed with the latest version of Control Space Designer. Virtual machines can cause problems. Troubleshooting can take a long time.
  • Try a different USB cable
  • Try a different USB port on the PC
  • Restart the PC
  • Install a different version of the CSD
  • If Panel Lock is activated, the access code must first be entered to establish a USB connection. **

You know a better answer?

The question about Bose ControlSpace Designer has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

To the product All questions

Related Questions Related Questions

Receive Important Update Messages Stay up to date on Bose ControlSpace Designer

Was the content helpful to you?