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What steps should be taken if a Cisco IOS XE device is not booting properly?

What steps should I take if my Cisco IOS XE device is not booting properly?

cisco-nerd
cisco-nerd / enthusiast (425)
 

Answers

If your Cisco IOS XE device is not booting properly, follow these steps:

  1. Check Power Supply: Ensure the device is receiving power and all cables are securely connected.
  2. Verify Boot Sequence: Use the show boot command to check the boot sequence configuration.
  3. Enter ROMMON Mode: If the device isn't booting, enter ROMMON mode using the reset or boot command.
  4. Inspect Hardware: Look for any signs of hardware failure, such as LED indicators or error messages.
  5. Check Software Integrity: Use the verify /md5 command to check the MD5 checksum of the boot image.
  6. Reinstall IOS XE Image: If the software is corrupted, reinstall the IOS XE image.
  7. Consult Cisco Support: If the issue persists, contact Cisco support for further assistance.

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