Tap IP: Introducing Remote UI Access!

NEW FEATURES

Introducing Remote UI Access!

• Remote UI Access allows you to interact with CollabOS devices as if you were right in front of them.
• Our first Remote UI Access partnership is with GoTo Resolve, a leader in remote endpoint management. GoTo Resolve now lets you manage Logitech CollabOS devices alongside many other device types and endpoints in your fleet.

New Logitech Sync features

• Using Sync Portal, admins can now modify a network-connected device’s hostname.
• A custom NTP server configuration can be set and will automatically apply when a device is connected to Sync. This new feature can be applied at either an individual room level or in a group setting.

New Zoom Room features

• Logitech devices running CollabOS 1.10 can now wake up the meeting room using the PIR sensor data on Tap or Tap IP Zoom Room controller. This works great in conjunction with the Idle Time out settings to make sure rooms use less power when not in use.
• Learn more about controlling the power saving mode in CollabOS settings here:[3.5 Power Saving & Management - CollabOS Guide](https://prosupport.logi.com/hc/en-us/articles/10612496491927)

IMPROVEMENTS

Teams Rooms on Android

• LLDP support: Tap IP devices are now discoverable in the network using LLDP.

Local Network Access enabled by default

• New devices running CollabOS 1.10 or higher when being set up, will have LNA turned on by default. making it one step easier to get devices configured over the network. Existing devices that upgrade to CollabOS 1.10 or later will not change their existing LNA settings.

Zoom Rooms Controller

Updated Zoom Room Controller to version 5.15.5

BUG FIXES

Teams Rooms on Android

• Fixed an issue where a CollabOS update triggered within Teams Admin Center required the device to have access to a Logitech server.
• Fixed an issue where the Teams application logo would show up intermittently.

KNOWN ISSUES

Remote UI Access

• Network reset disables Remote UI Access. The Remote UI Access setting has to be enabled again to access the device remotely.
• When the device is in low-power mode, you can wake the device ONLY by clicking on the ‘Home’ button in remote control screen of GoTo resolve console.
• Remote UI Access feature get disabled when changing the MTU size to 1280.
• When device nickname is changed in GoTo Resolve console, it reverts back to default after some time.
• In some scenarios, status of the device shows 'in session' after the remote control has ended in GoTo Resolve.