
Group
Faulty Camera?
The group camera zoom button stopped working, camera no longer rotating
The group camera zoom button stopped working, camera no longer rotating
A first step would be to check if the batteries in the remote control are dead.
Check the plug connection (DIN connector) on the camera and on the hub.
If this is not the case, you can try to factory reset the camera and import the latest firmware to fix possible software problems.
If the problem persists, it is likely that the camera is actually defective and needs to be repaired or replaced.
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