Update09/07/2023

Introducing Remote UI Access and several bug fixes

RoomMate
Logitech

Update from:
logitech (expert)

NEW FEATURES

Introducing Remote UI Access!

Remote UI Access allows you to interact with CollabOS devices as if you were right in front of them.
Our first Remote UI Access partnership is with GoTo Resolve, a leader in remote endpoint management. GoTo Resolve now lets you manage Logitech CollabOS devices alongside many other device types and endpoints in your fleet.

New Logitech Sync features

Using Sync Portal, admins can now modify a network-connected device’s hostname.
A custom NTP server configuration can be set and will automatically apply when a device is connected to Sync. This new feature can be applied at either an individual room level or in a group setting.

New Zoom Room features

Logitech devices running CollabOS 1.10 can now wake up the meeting room using the PIR sensor data on Tap or Tap IP Zoom Room controller. This works great in conjunction with the Idle Time out settings to make sure rooms use less power when not in use.
Learn more about controlling the power saving mode in CollabOS settings here

New Teams on Android features

Smart Camera Controls: End users can now use the native Teams controller to switch between various AI camera features such as Group Framing, Active Speaker & Composite People View.
External Camera Support will be supported in a future CollabOS release for RoomMate.
For more information on this Teams Rooms to version here

IMPROVEMENTS

Local Network Access enabled by default

New devices running CollabOS 1.10 or higher when being set up, will have LNA turned on by default. making it one step easier to get devices configured over the network. Existing devices that upgrade to CollabOS 1.10 or later will not change their existing LNA settings.

Zoom Rooms Appliances

BUG FIXES

Teams Rooms on Android

Fixed an issue where a CollabOS update triggered within Teams Admin Center required the device to have access to a Logitech server.
Fixed an issue where the Teams application logo would show up intermittently.
Fixed an issue where the mute state on the Teams UI intermittently did not match with Mic Pod mute state.
Fixed an issue where pressing the Scribe share button sometimes did not start the whiteboard share.

Zoom Rooms appliance

Fixed an issue where the microphone would not work on Direct Guest Join call into a Teams meeting.
Fixed an issue where in dual display setup, the second display will enter mirrored mode after the display enters power saving mode.

KNOWN ISSUES

Teams Rooms on Android

External Camera Support will be supported in a future CollabOS release for RoomMate.

Remote UI Access

Deactivating the GoTo Resolve app on RoomMate will fail when paired with a Tap IP.
Network reset disables Remote UI Access. The Remote UI Access setting has to be enabled again to access the device remotely.
When the device is in low-power mode, you can wake the device ONLY by clicking on the ‘Home’ button in remote control screen of GoTo resolve console.
When TAP USB is mounted to wall, the screen shows upside down in remote view.
Remote UI Access feature get disabled when changing the MTU size to 1280.
When device nickname is changed in GoTo Resolve console, it reverts back to default after some time.
In some scenarios, status of the device shows 'in session' after the remote control has ended in GoTo Resolve.

SERVICE PROVIDER APPLICATION VERSION