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Tap SchedulerLogitech
Tap Scheduler
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Why can the Tap Scheduler no longer be logged in after an update?

After updating the MTR app, the Tap Scheduler could no longer be logged in.

  • Logging in with a code or login did not help.
  • Resetting the device did not help either.
    Is there a solution?

Answers

If all options have been exhausted and resetting the device has not helped, then

Set up the device administrator registration

Support until Aug 30, 2024

  • To prepare for mobile device management, you need to set Mobile Device Management (MDM) authority on Microsoft Intune. For instructions, see Set MDM authority. You only set this item once when you perform the initial setup of Intune for mobile device management.
  • Log in to the Microsoft Intune Admin Center.
  • Go to Devices&gt; **Enrollment.
  • Select the Android tab.
  • Under Android device administrator, select Personal and corporate devices with device management permissions.
  • Activate the checkbox next to Device management using the device administrator.
  • Inform your users how they should enrol their devices.
  • After a user has enrolled, you can start managing the devices in Intune, including assigning device compliance policies, managing apps and more.
  • Re-provision the device.

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