What steps should be taken if Azure VPN Gateway is not connecting?

If your Azure VPN Gateway won't connect, follow these steps to troubleshoot and resolve the issue:

1. Check Network Connectivity: Ensure your network connection is stable and there are no connectivity issues on your end.

1. Verify VPN Client Configuration: Double-check that your VPN client settings are correct, including server address, credentials, and protocol configurations.
2. Update VPN Client: Make sure you're using the latest version of your VPN client software.
3. Check Azure VPN Gateway Configuration: Verify that the Azure VPN Gateway is correctly configured in the Azure portal.
4. Review Logs: Use Azure diagnostic logs, such as GatewayDiagnosticLog and TunnelDiagnosticLog, to identify any errors or issues.
5. Firewall Settings: Ensure that your firewall or any security software is not blocking VPN traffic.
6. Check Gateway IP and DNS: Ensure that the IP address and DNS settings are correctly configured on both the VPN client and the Azure VPN Gateway.
7. Consult Azure Support: If the problem persists, contact Azure support for further assistance.