The manufacturer Neat has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

New Update: Neat Devices Enhance Features and Fix Bugs

New Features:

  • Support for Polish language: Polish language is now added on Neat devices.
  • Auto Wake-up on Neat Bar Pro and Neat Frame: Available but disabled by default. Can be enabled in settings.
  • Screen standby settings on Neat Board: Users can customize screen timeout options.
  • Lock screen on Neat Frame: Requires a PIN to unlock device from standby mode.
  • Screen reader option: Available in accessibility settings for enhanced interaction.

Enhancements:

  • Disable TLS 1.1 and 1.0: Completely disabled and will not appear in security scans.
  • Neat Symmetry updates: Longer wait time before camera adjusts; increased detection range.
  • Neat Bar Pro AUX Ethernet port disabled: AUX port can no longer be used to establish network connections.
  • Manual brightness slider: Users can adjust brightness manually in system settings.
  • Firmware update notifications for Microsoft Teams: On-screen notifications for available firmware upgrades.

Fixed Bugs:

  • CUS-391: Resolved error message for shared HDMI content acting as a camera.
  • CUS-398: Camera now defaults to auto-framing when joining Teams via Direct Guest Join from Zoom.
  • CUS-420: Camera crash issue during Zoom meetings resolved.
  • CUS-452: Scaling issue for Neat Bar Pro display has been fixed.
  • CUS-481: Default screen behavior issue on Neat Board resolved.
  • CUS-327: Keyboard prompt issue on certain touch monitors fixed.
  • CUS-482: Static noise issue with USB Mode resolved.
  • CUS-484: Default background loss during auto wake-up fixed.
  • INBUGS-1519: Video sending issue resolved for Teams meetings on Neat devices.

Open Issues:

  • INBUGS-31: Certificate verification issue when uploading CA certificates.
  • ZOOM-93: Unable to disable Zoom’s ‘Advanced Noise Suppression’ feature.
  • CUS-326: Color correction feature in accessibility settings not functioning.
  • CUS-414: NTP server settings may revert after rebooting.
  • CUS-415: Screen unresponsiveness after entering standby mode requires power cycle.

Update instructions

  • Factory Reset: If experiencing issues with certain fixes, perform a factory reset following instructions found in the support article: <https://support.neat.no/article/how-to-factory-reset-a-neat-device/>.

Update Instructions:

Version: 20220914 Link
Receive Important Update Messages Stay tuned for upcoming Neat neat.bar updates

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