Allows Admins to choose any base profile along with other improvements
CCX 600Poly
Update from:Improvement(s)
? Change the Base Profile on CCX Phones
- This release enables administrators to choose any base profile on CCX400, CCX 500, or CCX 600 business media phones. With this feature, you can switch CCX phones with Microsoft to the Generic (OpenSIP) base profile and switch CCX phones with OpenSIP to Teams or Skype for Business base profiles. Changing the base profile reboots the phone.
? Microsoft Teams Supported Components
- The following table lists the component versions for the embedded Teams application on CCX 400, CCX 500, and CCX 600 business media phones.
Microsoft Component Versions for CCX Phones:
- Microsoft Admin Agent version 1.0.0.202010121132.product (223)
- Microsoft Intune Company Portal version 5.0.4927.0
? CCX 600 business media phones support for the following camera/s (OpenSIP only):
- Polycom EagleEye Mini USB camera (mounting kit sold separately)
? CCX 500, CCX 600, and CCX 700 for the following headset/s:
- Plantronics Voyager 8200 UC Bluetooth Headset
- Plantronics Voyager 8200 UC USB Headset
- Plantronics Voyager Focus UC B825 USB set and Bluetooth Headset
- Plantronics Blackwire 710 corded Headset
- Plantronics Blackwire 5220 USB Headset
- Plantronics Blackwire 3225 USB Headset
- PlantronicsEncorePro 510D (Adaptor DA90)
- Plantronics EncorePro HW720 (Adaptor DA80 and DA70)
- Plantronics EncorePro HW510 (Adaptor DA80 and DA70)
- Plantronics EncorePro 520 (only RJ9 support)
- Plantronics MDA100 QD
Resolved Issue(s)
✔️Application - When you swipe up or down on the second row of buttons shown ina call, the buttons may unexpectedly shift up or down on the screen.
✔️ Audio - Audio level is low even when you set the volume to max
✔️ Call Management - On CCX phones with OpenSIP, RealConnect URLs are not parsing the Conference ID when you use the Join button.
✔️ Call Management - On CCX phones with OpenSIP, the mute LED remains illuminated when a user answers a call on a paired Bluetooth set, then mutes the call and moves it over to the speakerphone. Though the mute LED remains illuminated, the far end can hear call audio.
✔️ Device Management - Whenyou enable Persistent Mute (feature.persistentMute.enabled="1") on a CCX 400phone, the Mute LED doesn't always synchronize with the phone's mute status.
✔️ Security - The wpa_supplicant compiled and built during authentication doesn't support 802.1x authentication for wired network.
✔️ Security - The compiled/built supplicants don't support wired networks, so no authentication messages are sent during 802.1x authentication
Known Issues (s)
? Application - The initial out-of-box setup wizard may appear even when auto-provisioning disables it.
? Application - On CCX phones, the handsfree LED doesn't illuminate during the playback of a received page.
? Application - $F internal functions for enhanced feature keys requiring a physical key don't work properly.
? Audio - The handsfree audio level may drop to a lower-than-expected level if a user switches to the handset and back to handsfree mode during page playback.
? Audio - When using the speakerphone with full-duplex at high volume, callers on the far end may experience dropouts or choppiness in the call audio.
? Audio - CCX phones sometimes play incoming pages at a low volume.
? Audio - After placing a push-to-talk call, the phone's dial tone is distorted when you place a new call.
? Audio - When you're in a call using a USB headset. If you remove the USB headset the audio from the speakerphone is distorted.
? Calling - Users can't park a call and pick it up from another phone.
?Calling - OpenSIP URL calls dialed with no configured SIP registration may display the wrong CCX model number for the far end phone.
?Calling - Periodically, switching the call audio terminal during a call may cause the phone to reboot.
? Device Management - Can't set the Bluetooth device name using the bluetooth.device.nameparameter.
?Device Management - Telnet becomes temporarily disabled when someone enters an incorrect username or password during login.
? Interoperability - CCX phones can't use Poly OTD to connect to Exchange Services.
? Interoperability - When you enable TalkBack, you can't answer an incoming call using a connected headset.
? Interoperability - Call audio on Apple AirPods isn't supported.
? Logs - CCX phones unexpectedly reboot when users changelog level components from the system web interface.
? Peripherals - Following a reboot, CCX phones answer the first call in hands-free mode even with a USB set attached to the phone.
? Peripherals - Some Bluetooth sets intermittently disconnect from the phone then reconnect
? Peripherals - The Bluetooth set ringtone plays, but periodically, the verbal "incoming call" notification doesn't play along with it.
? Peripherals - Audible mute on and mute off notifications don't play through paired Bluetooth sets.
? Peripherals - The audio level in paired Bluetooth headsets doesn't sync with volume adjustments on CCX phones. Also, audible volume minimum and maximum notifications don't playthrough paired Bluetooth sets.
? Provisioning - You can't provision CCX phones with MTLS enabled.
? User Interface - The lock screen reappears if users attempt to unlock the phone before the "No internet..." message disappears.
? Video - Automatic white balancing may produce an undesirable yellowish tint during video calls.
? Video - Under certain circumstances, the camera may stop sending a video for up to 12 seconds.
Notes(s)
?Poly doesn't support Microsoft Teams or Skype for Business for this release, though users can use them for testing. Since this release only supports the Generic base profile for OpenSIP, changing the base profile is for testing only.
? Poly doesn't support Microsoft features in this release. The Microsoft Teams application loaded in this release is for testing purposes only.
? More information about Teams in this release here.
