Update

Major Update Resolves Key Audio and Interface Issues

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Application: Internal functions for enhanced feature keys requiring a physical key don't work properly.
  • Audio:
  • Speakerphone audio level drops when switching to handset and back during page playback.
  • Increased volume on speakerphone hangs up calls with lower subsequent call volume.
  • Incoming pages may play at a low volume.
  • Sending a PTT message may distort call audio when switching to normal calling.
  • Default ringer volume to max doesn't prevent volume reduction.
  • Active call audio switches to speakerphone when receiving an incoming call.
  • Certificate Management: Incorrect Organizational Unit and Location fields when creating CSR for SCEP transactions.
  • Configuration:
  • CCX phones display time in GMT with third-party applications.
  • CCX 600 and CCX 700 phones lack BSSID info in HELD location query during registration.
  • Device Management:
  • Bluetooth device name can't be set with 'bluetooth.device.name'.
  • Softkeys can't be disabled from the system web interface.
  • Inability to switch IP modes on CCX phones.
  • Call Back EFK always displays regardless of call completion.
  • Screen capture can't be used after enabling it in Device Settings or TAC.
  • Interoperability:
  • Phones don’t support call audio on Apple AirPods.
  • CCX phones fail to establish audio connections with VVX phones using Opus codecs.
  • Monitoring: Busy state of BLF-monitored devices fails to clear after a call ends.
  • Network: Static IP address settings on CCX 600 and 700 phones fail to connect to the network.
  • Peripherals:
  • Call audio doesn't transfer to analog set after disabling Bluetooth while paired with a Bluetooth set.
  • User Interface:
  • Local interface on CCX 400 and CCX 500 phones may experience delayed response during call state transitions.
  • Incorrect Dutch translations for Consultation and Transfer while in an active call.
  • Instant messages display improperly.
  • Need additional users to display Skype contacts on Poly CCX phones deployed with Skype for Business.
  • TalkBack setting resets after phone reboot.
  • Phone reboots when enabling Wi-Fi, and display gets stuck on "Obtaining IP address".
  • Custom softkeys display improperly at the bottom of the main menu.
  • Touchscreen may become unresponsive after inactivity on CCX 400.
  • User interface crashes during video call layout selection, but video feed continues.
  • CCX 600 and CCX 700 phones limit display to 24 line keys or speed dials.

Open Issues:

  • Calendar: Reminders for All Day meetings scheduled in the past don’t display.
  • Directories: Pause characters in saved contacts don’t display in Recent Calls.
  • Interoperability: Calendar pane may show incorrect status despite successful Exchange connection.
  • Logs: Occasionally log scheduled messages at unintended levels, affecting boot logs.
  • Network:
  • Changing country from Worldwide to 5 GHz allows doesn't display available networks.
  • Wi-Fi networks with security set to None not listed during scans.
  • Peripherals:
  • Some stereo sets only play audio on one side with mono signals.
  • Volume level synchronization issues between connected Bluetooth set and CCX phone.
  • EHS sets can't accept or reject incoming calls.
  • Audio level adjustments fail on Bluetooth speakers when using CCX phones or Trio C60 system.
  • User Interface:
  • Nonfunctional options display in drop-down menu for CA certificate in Wi-Fi.
  • Wi-Fi access point connection status not shown under Diagnostics > Wi-Fi Stats.
  • AP List doesn't show connected access point’s name or MAC address.
  • Line keys 55-60 lack registration status with 54 line registrations.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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