Camera And Video Improvements As Well As Fixes

Improvements

• Studio E70 Camera Fixes and Improvements
  VideoOS 3.13.0 includes important bug fixes, which in conjunction with an improved error handling mechanism, intend to eliminate situations where the Studio E70 camera would need to be rebooted or power cycled.
  These improvements will directly help with issues on Windows-based systems, G7500 systems, and Studio X70 systems. Additionally, this release adds a retry mechanism to G7500 and Studio X70 system software. This retry mechanism works to recover a Studio E70 camera if it's not providing streams to the system and fixes deadlocks that may lead to the camera being lost by the system.
  Between the Studio E70 issues and the fixes to the G7500 and Studio X70 platform, customers should not need to power cycle the Studio E70 or the system in order to recover from failures.
• Timeout Error When Updating a Studio E70 Connected to a G7500
  When updating a G7500 with a connected Studio E70 from VideoOS 3.12.0 to VideoOS 3.13.0, you may encounter a Studio E70 timeout error in the G7500 system web interface. After the G7500 finished
  updating to VideoOS 3.13.0, confirm the Studio E70 software version in the system web interface.
  If you experience a Studio E70 update failure, ensure the codec and the camera are operating normally and then restart the software update process.

Bug fixes

• Camera -Studio E70 cameras connected to Zoom Rooms on PC are not performing auto-framing and are instead stuck on people framing

• Camera -When speaker tracking is enabled on a Studio E70, the camera doesn't accurately track the active speaker and may focus on photos or participants not speaking.

• Video -The E70 camera would intermittently fail to display video resulting in a flashing green LED or a camera disconnect message on the room display screen.

Open issues

• Device Management - When updating the Studio E70, it may become stuck in device firmware upgrade(DFU) mode and become unresponsive (Workaround: Power cycle the Studio E70 by removing and replacing the power cable).

• Device Management - On a Studio E70 camera powered over a G7500 LLN port, upgrading the camera may result in a solid white LED indicating the camera isn't connected (Workaround: Power cycle the Studio E70 by removing and replacing the power cable.).

• Partner Application -On a G7500 in Zoom mode with a connected Studio E70 camera, disconnecting a HDMI content cable while using Zoom Smart Gallery may result in the system displaying a message that the active camera isn't working (Workaround: Use one of the other available tracking modes including, manual, speaker focus,or auto-framing).