Poly G7500 and Studio X Systems Update: New Features & Fixes

New Features:

• Appspace Digital Signage Support: Supports displaying messages and alerts when idle.
• Attach Multiple Poly TC8 Controllers and Poly Trio C60 Phones: Now supports multiple controllers and phones.
• Configure Wi-Fi Settings in Microsoft Teams Mode: Wi-Fi settings can now be configured from the System Device Settings.
• Hide Task Buttons and PIP on the System Monitor: Option to hide PIP and task buttons in Poly Video mode.
• Set Device Mode Idle Timeout: Allows customization of idle timeout duration in Device Mode.

Enhancements:

• Nothing known

Fixed Bugs:

• ✔ API: Incorrect audio and camera status via CLI.
• ✔ Calling: Audio tones (DTMF) not sent in conference calls.
• ✔ Calling: Incorrect call state reported when frequently polling API.
• ✔ General: USB camera interrupts digital signage.
• ✔ General: Device Mode cannot be re-enabled after being disabled.
• ✔ Network: Updated documentation regarding NAT configuration in SIP environments.
• ✔ Network: TC8 may not pair correctly with codec during setup.
• ✔ Partner Application: Zoom Smart Gallery is not enabled at boot.
• ✔ Partner Application: Star(*) key not recognized in Teams mode.
• ✔ Partner Application: Video streams freeze for Smart Gallery virtual cameras.
• ✔ Partner Application: Disconnect and reconnect HDMI for content sharing post Device Mode.
• ✔ Partner Application: RPRM may not report system state accurately.
• ✔ Peripherals: Unable to enable camera tracking from TC8 menu.
• ✔ Provisioning: API polling may reboot the system.
• ✔ Provisioning: Invalid provisioning details reported as Registered.
• ✔ User Interface: Non-functional menu options in side control bar.
• ✔ Video: Fixed issue with HDMI content rendering delays.
• ✔ Video: Camera preview may not show live video after initial setup.

Open Issues:

• ? Application: Changing conferencing providers may reset sleep settings.
• ? Audio: Downloading logs during a call disconnects Poly Microphone Adapter.
• ? Audio: Audio artifacts experienced with Poly IP Microphone Adapter.
• ? Audio: Ringback tone plays from the wrong speaker during calls.
• ? Audio: Clipping may occur with specific device configurations.
• ? Calling: Disconnections may occur on long duration point-to-point calls.
• ? Camera: Hot-plugging cameras may report incorrect device status.
• ? Camera: Far-end control may switch cameras unexpectedly.
• ? Configuration: Power frequency settings reset if country isn't selected.
• ? Content: Blurry black text on red background in HDMI content.
• ? Device Management: Device mode events unregister gatekeeper and SIP registrar.
• ? Device Management: LED indicators only glow white during factory restore.
• ? Device Management: Firmware may not update while the system is asleep.
• ? Device Management: Appspace may indicate companion app is not detected.
• ? Device Management: Options to enable Device Mode may disappear post reboot.
• ? Partner Application: Device operation timing issues on Studio X70.
• ? Partner Application: LED indicators show incorrect status in Teams mode.
• ? Partner Application: Possible reboots into app launcher screen.
• ? Peripherals: Recent call history persisting after clearing.
• ? Peripherals: Unmuting issues with Shure microphone.
• ? Peripherals: Incoming call notifications may not appear on TC8.
• ? Peripherals: TC8 indicates unpaired after switching connection types.
• ? Peripherals: System crashes when adjusting secondary USB cameras.
• ? Peripherals: G7500 may not recognize connected E70 camera.
• ? Provisioning: Issues provisioning reminder intervals in RPRM.
• ? Provisioning: Potential video loss when enabling auto-updates via Lens.
• ? Video: Hazy video from EagleEye Cube USB camera on G7500.
• ? Video: Virtual camera video may freeze using Zoom Rooms Smart Gallery.

Update Instructions:

• Nothing known