3.3.0 brings a set of important fixes and improvements

Improvement(s)

✔️ Support for Zoom Rooms 5.4.0 - This Poly VideoOS software release supports Zoom Rooms and Zoom Rooms Controller 5.4.0.

✔️ Setting the Conference Provider to Device Mode - Users can configure the conference provider to lock the system in Device Mode.

✔️ VLAN and LLDP Enhancements - Fix for previous problems with settings in the system web interface offers VLAN configuration improvements on the system and paired TC8 devices. Included VLAN enhancements are written below:

• LLDP on TC8 devices support.

• Bug fixes that enable system LLDP routing to automatically receive routable IP addresses from the network.

• Bug fixes for an issue where the TC8 automatically chooses VLAN ID 1 when 802.1(p/Q) is enabled.

• Bug fixes so you can now modify the VLAN ID during configuration to match the VLAN ID configured on your connected system.

✔️ 802.1X Enhancements - Users can now select the 802.1X primary and secondary authentication methods on your system and TC8 device. Previously, the system automatically chose its authentication method.

✔️ Zoom Device Management Integration with TC8 - You can manage a connected TC8 device via Zoom Admin Portal. The Poly TC8 device has Zoom Device Management (ZDM) support, with the ability to update the Zoom Rooms Controller (ZRC) application running on the TC8 and upgrade the TC8 firmware.

✔️ Studio X50 and Studio X30 LED Bar Brightness - Users can now adjust the brightness of the LEDs on your Studio X50 and Studio X30 systems through the system web interface.

✔️ Polycom Content App Port - You can now disable the Polycom Content App via the system web interface. This stops the TCP/TLS traffic on port 5001 therefore preventing the Polycom Content App from connecting to your system and providing a video and content stream.

✔️ Miracast Improvements - This release includes the following Miracast performance enhancements:

• Improved audio casting from device to system by limiting transmissions to the 2.4 GHz spectrum.

• Improved automatic IP address allocation when using Miracast over Wi-Fi.

• Miracast maximum bit rate set to 6 Mbps by default.

✔️ Using Wi-Fi as the Primary Network - Users can configure your system to use Wi-Fi as the primary network when the system is using Zoom Rooms as the conferencing provider. Note that users can only connect to networks using 2.4 GHz when using Wi-Fi as the primary network connection.

The following conferencing providers or modes aren't supported:

• Poly Video Mode

• Microsoft Teams

• GoToRoom

• 8x8 Meeting Rooms

• StarLeaf

• RingCentral Rooms

The following options aren't supported if you configure Wi-Fi as your primary network:

• Connecting an IP device such as a Poly TC8 device or Poly Trio system

• 5 GHz Wi-Fi

• Web proxy

• Provisioning

• 802.1x authentication

✔️ Removed Workspace Lighting Setting - This release contains improvements to the video auto exposure that makes the Workspace Lighting setting redundant.

✔️ Monitor Display Settings Automatically Configured - It automatically configures the display to the optimal settings when you connect an LG monitor.

Resolved Issue(s)

? Application - The system is unable to establish a Miracast connection and doesn't display the PIN-code on the following connection attempts.

? Application - The system displays a server URL error message when you try to manually update the software.

? Application - When using the system in Japan, the system ignores the 50 Hz in the system web interface and defaults toa camera power frequency of 60Hz, which causes flickering local video.

? Application - The call detail record (CDR)doesn't record incoming calls or it records call information with incorrect information

? Application - Studio X50 systems restart when the system is in Device Mode and you switch between a Microsoft Teams call and a Zoom call.

? Application - Studio X50 systems restart when the system is in Device Mode and you plug in a cable to connect a computer.

? Audio - When adjusting the system volume on the local interface, the volume level always defaults to a volume level of 86.

? Calling - If you enable the Auto Answer Point-to-Point Call setting, the system automatically answers incoming calls (with audio) that come in while you're already in a call.

? Configuration - When you unpair an IP microphone, the system displays a warning icon on the local interface.

? Configuration - Studio X50 and Studio X30 systems don't retain camera settings when switching to or from Device Mode.

? Content - If you minimize and then maximize content using a TC8 controller, your system no longer displays content video

? Content - When exiting Device Mode with an active HDMI source connected, a content sharing session automatically starts and the Device Mode button is unavailable.

? Content - After exiting Device Mode where the HDMI source is working, the system fails to start a content sharing session and doesn't display an active HDMI content source.

? Content - You can't enable Miracast in the system web interface after upgrading the system to 3.2.2.

? Hardware - Unplugging a USB cable from a Studio X50 or Studio X30 system causes the system to restart.

? Hardware - When using an external computer dock, the system fails to detect the HDMI connection for content sharing or when entering Device Mode.

? Hardware - When using an external computer dock, the system fails to detect the USB-C connection when entering Device Mode.

? Hardware - Studio X30 systems restart when you plug in an ELECOM USB3-AC20BK USB cable.

? Hardware - The system freezes or fails to enter Device Mode while an HDMI source is connected.

? Interoperability - When the system is using Microsoft Teams as a conferencing provider, using the Layouts button on the Bluetooth remote control causes the system to crash.

? Network - When 802.1p/Q is enabled, the system doesn't automatically receive the IP address when using DHCP.

? Network - When a layer 3 network disruption happens, your system can't make calls.

? Network - The 802.1p/Q settings are grayed out and unconfigurable in the system web interface until you Save. After ing Save, the system automatically sets the VLAN ID to 1.

? Network - An attached TC8 device ignores the configured 802.1p/Q VLAN ID and defaults to a VLAN ID of 1.

? Network - You can't select the 802.1X authentication method for a wired network connection.

? Network - After switching to a partner conferencing provider, Miracast is enabled, and you can't disable it from the system web interface

? Peripherals - If a paired TC8 device loses power or connection to the system, it can take up to 30 minutes for the device to display the correct time.

? Peripherals - After a system restart, paired TC8 devices and IP microphones get unpaired.

? Peripherals - When the system is in Zoom Rooms mode, it loses HDCI camera video when the system is idle.

? Provisioning - The system doesn't change the screen background image when it's provisioned using RealPresence Resource Manager.

? Provisioning - The exported template file contains errors that cause some parameters to not provision.

? Provisioning - Studio X50 and Studio X30 systems don't use the upgrade.auto.server.type parameter when provisioned by RealPresence Resource Manager.

? User Interface - You can't configure 802.1p/Q settings in the system web interface.

? User Interface - Camera controls aren't available in the local interface when you set the HDMI to People in the system web interface

? User Interface - You can't the address book tiers on an attached TC8 device

? Video - The system doesn't automatically enable camera tracking on the local interface after you configure camera tracking in the system web interface.

Open Issue(s):

❗ Application - If you use a third-party Android tablet with Zoom Rooms Controller, the tablet may lose connection to your system when using Wi-Fi as the primary network.

❗ Audio - Downloading logs during a call temporarily disconnects the Poly Microphone IP Adapter, resulting in a loss of audio on the far end

❗ Audio - You can't see the audio meter for paired Poly Trio microphones in the system web interface. This can occur after upgrading your system from 3.0.2 to 3.1.0. (You can see the Poly Trio audio meter on the local interface.)

❗ Audio - When using a Trio C60 as an audio device in Poly Video Mode, the audio distorts when using Device Mode for an extended period of time.

❗ Content - In content shared via an HDMI connection, black text on a red background is blurry.

❗ Content - If you set the Orientation on a Studio X30 system to Inverted and keep an HDMI source always connected to share content, the near video may display upside down after you stop sharing HDMI content.

❗ Device Management - Entering Device Mode unregisters the gatekeeper and SIP registrar server on Poly Studio X30.

❗ Directories - When uploading contacts from an XML file, the system doesn't display more than one contact with the same name even if the uniqueid attribute is different.

❗ Hardware - Swapping a 4K monitor for a 1080p monitor while your system is asleep results in losing the monitor signal.

❗ Peripherals - Recent call history still displays on the TC8 device after you clear recent calls in the paired video system web interface.

❗ Peripherals - If you use a Shure microphone in Microsoft Teams mode, you can't unmute a Studio X50 or Studio X30 system using the microphone. You can mute the Studio X50 or Studio X30 system through the user interface, but the local interface still shows the Shure microphone as unmuted.

❗ Peripherals - When connecting an EagleEye IV USB camera to the system, panning and tilting the camera view can be slower than expected.

❗ Peripherals - When you factory restore the system while it's running RingCentral Rooms, you can't sign in to RingCentral Rooms using a TC8 after the system restarts.

❗ Provisioning - In RealPresence Resource Manager, you can't provision the exchange.meeting.reminderInterval parameter using these permitted configuration values: None, 1, 5, 10, 15, or 30.

❗ Provisioning - When you're configuring provisioning credentials in the system web interface, the system doesn't display the correct warning message when you enter the wrong password.

❗ Provisioning - In RealPresence Resource Manager and Poly Lens, you can't provision the video.camera.orientation parameter for Studio X30 systems.

❗ Software Update - In Poly Video Mode, the system may go to sleep while TC8 is updating, but the updating process completes successfully.

❗ User Interface - The remote monitoring camera controls and preview in the system web interface is disabled after you wake the system.