Update

Connectivity Update: Resolved Issues and Known Concerns

New Features:

Nothing known

Enhancements:

  • ✔ Device Management: Screen capture functionality enabled in Device Settings and Teams Administration Center.
  • ✔ Network: caCertList3 factory configuration now updates from Platform 3 to All.

Fixed Bugs:

  • ✔ Network: Poly Trio now includes BSSID information in the HELD location query to the SIP server during registration.
  • ✔ Network: Default value for device.sec.TLS.profile.caCertList3 corrected to resolve 802.1x authentication failure.

Open Issues:

  • ? Audio: Trio systems paired to a Zoom Room PC may not provide audio during Microsoft Teams calls.
  • ? Audio: Soft-speaking attendees on daisy-chained Trio 8800 systems may struggle to join conversations.
  • ? Audio: Ringback tone may not play for outgoing Teams calls immediately after a reboot.
  • ? Calendar: Occasionally displays incorrect time for All Day BlueJeansNetwork meetings when using OTD.
  • ? Device Management: Incorrect time displayed in the system web interface after changing timezone.
  • ? Hardware: Green LEDs on Poly Trio may remain illuminated after quick disconnection from a Skype for Business conference.
  • ? Network: Trio systems may receive broadcast packets from the default VLAN when VLAN is configured.
  • ? User Interface: Phone reboots when enabling Wi-Fi and display may get stuck on Obtaining IP address.
  • ? User Interface: Wi-Fi connection status erroneously indicates not connected to the cloud server despite being connected.
  • ? User Interface: Incorrect time displayed in the web interface after changing device timezone.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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