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What do I need to consider when updating the firmware of my Stem Ecosystem products?
What do I need to consider when updating the firmware of my Stem Ecosystem products?
ShureStem Hub
Answers
- Specific requirements may vary depending on the configuration and permissions of your local internet network. We have compiled some general recommendations below, but you can always contact your IT administrator if you need further assistance:
- PoE+ is required for all Stem devices.
- Stem devices communicate with each other in real time over the network they are connected to using an IP address assigned by DHCP. DHCP/gateway access is recommended.
- If no DHCP server is available in the company, a simple (home) router is required to set up devices successfully.
- When using an EEE switch (Energy Efficient Ethernet or 'Green Ethernet'):
- Smart switch: make sure that EEE is disabled on all ports used for real-time stem traffic. Lack of power distribution will result in poor synchronization performance and occasional dropouts.
- Unmanaged switch: Do not use Ethernet switches where you cannot disable the EEE function.
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