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eRELAX Control AppVaillant
eRELAX Control App
<1K views

Operating mode ?

For days, the operating mode "SUMMER" no longer works !

and brings an incomprehensible error that the Vaillant server can not be reached !

Only winter and frost protection mode work !

Strange !

mfg

Brandl eh.

Answers

Top answer
  • Check your internet connection: Make sure that you have a stable and functioning Internet connection. If your connection is unstable, this may cause the connection to the Vaillant server to be interrupted.
  • Restart the eRELAX Control App: Sometimes restarting the app can fix the problem, especially if it is a temporary connection issue.
  • Restart the Vaillant Gateway: It is possible that this has hung up.
  • Update the eRELAX Control App: Check if there is an update for the app and update it if necessary. Some errors are fixed by updates.
  • Contact Vaillant technical support: If the problem persists, contact Vaillant Technical Support for further assistance. They may be able to provide you with more specific solutions to the problem or investigate the problem if it is on their end.

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