Zoom Video ConferencingZoom Inc.
Zoom Video Conferencing
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Brekout rooms do not visit also not the back?

Hi. When I want to go into a brekout session, it suddenly says: this may take a few moments. The problem is the people in the Brekout see me already, but I'm not there It then takes way too long and nothing happens. That means after 10 minutes you call the host and ask to be kicked out of Zoom. The alternative is to restart your tablet. But that can't be a solution. We have tried, if the host puts me in the waiting room then I can enter Zoom again, of course I am not in the Brekout where I am expected. Does anyone know this issue? Has only been since I got the new update. I can't talk during the situation where I go into a brekout, nor can I leave the meeting. Normally it takes only a few seconds until you are in a brekout. But since then nothing works anymore. If the host himself pushes me into a certain brekout session then it worked today. But this is no solution. You want to go from one brekout to the next independently or even going back to the main room is the same problem. I just can't get back. Have to then call the host or completely reboot my tablet Can anyone help? By the way my tablet is Samsung Gal Tab A 2019

Answers

Top answer

It seems like the problem might be related to the new update of Zoom. One possible solution would be to uninstall and reinstall the Zoom app to make sure you have the latest version of the app.

You can also try resetting the app settings by uninstalling and then reinstalling the app. If the problem persists, you can try entering the meeting through a different device type or browser to see if the problem is limited to your tablet.

highmo
highmo / expert (2350)
 

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