Zoom Video ConferencingZoom Inc.
Zoom Video Conferencing
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Inviting users via "Contacts" on Zoom Room Tap (rally bar) doesn't work ?

Logi Rally Bar Tap, can't invite via Contacts for "Zoom" room; only inviting users via email works. I checked our Mimecast spam filter and the "contact based invites" are not even making it out from our Zoom/Logi/Rally Bar tap to our email Office 365.

bfelts70
bfelts70 / newcomer (8)
 

Answers

Top answer

If the problem still exists, try or check the following:

  1. check the settings in your Mimecast spam filter to make sure it is not set too restrictive and that Zoom invitations are allowed.
  2. add Zoom and Logi Rally Bar Tap email addresses or domains to your whitelist to ensure that emails from these senders are not marked as spam.
  3. try sending the email invitations from another email account to see if the problem is related to your current account or spam filter.

highmo
highmo / expert (1690)
 

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