Zoom Video ConferencingZoom Inc.
Zoom Video Conferencing
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Video goes green with the participants?

Hello, since a few days the video image of the webcam of me with the participants plötlivh green (strong green cast). The problem exists only at zoom. There were 4 webcams tested on 2 laptops. The problem occurred after a few minutes with all of them. On my own screen the picture still looks ok, but it turns green on all other participants. Drivers, Windows 10 and Zoom are up to date. Zoom and drivers have been reinstalled. I do not know what to do.

user81063
user81063 / newcomer (8)
 

Answers

Hello, I have the same problem. Also the screen I shared appears in a green tint for the other participants. Already found a solution?

borano
borano / newcomer (13)
 
Top answer

I have the solution! It is due to a bug in the latest NVIDA driver. If you go to SETTINGS > VIDEO > ADVANCED > Enable hardware acceleration for video transmission and uncheck the box, i.e. disable hardware acceleration, it should work. Feel free to report back if this worked.

borano
borano / newcomer (13)
 

Borano where exactly do I set the one? Have windows 10

user87018
user87018 / newcomer (8)
 

You can do this right in the zoom video settings during a meeting: Click on the little arrow by "Start Video", then Video Settings, Video, Advanced, Use Hardware Acceleration for: Video being sent > DISABLE - this should solve the problem with the green.

user93065
user93065 / newcomer (8)
 

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