Video quality is too low

Hi everyone.

I´m using zoom to teach with webcam. When there is only 1 student, the video quality is nice, but when there is more students, is VERY low. I leave you 2 screenshots.

https://ibb.co/hW4Tzjq

So, this low quality is normal for the "standard video" quality that appears in that helping web of ZOOM? https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

Thank you very much.

Best regards

Answers

Top answer

That is correct. The following is a quote regarding this issue from the Zoom support page:

For now, standard video and not HD video is enabled when 3 or more participants join a group meeting. HD video (720p) is used when 2 participants join or when a Zoom Room or Conference Room Connector joins a group meeting. HD video (1080p) is enabled only for specific use cases such as large format broadcast events.

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