Why can't I enable e2ee in my free online account?

I have an account in Australia. After I turn on the basic switch 'Allow use of end-to-end encryption' nothing further happens - I'm not given the chance to specify the default encryption type or save my selections. Is there something else that needs to be done first?

Also, does Zoom in Australia require users to confirm a phone number and provide a billing option, and if so does this occur during the process of enabling e2ee?
Thanks, Gareth

Answers

Top answer

Hello, the e2ee can be activated in the zoom portal. I also had to verify my phone number in order to activate the Zoom e2ee. This came up after activating e2ee. Hope this helps.

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