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Why do I have audio issues on my laptop during a Zoom meeting?

People from the other side of the Zoom call told me that my audio is choppy. I noticed that the audio issue only happens when I use the laptop even when I'm close to the Wi-Fi router. The desktop works fine and is connected using a wire to the same Wi-Fi router. What are the things that I need to look into knowing both desktop and laptop runs on Windows 10?

jannbel
jannbel / newcomer (38)
 

Answers

Top answer

The problem could be due to the microphone hardware of the notebook. Test the following:

Record a voice recording without using a video conferencing app - for example,
using Microsoft Voice Recorder and listen to the recording with headphones. If the recording is not of good quality, it is due to the integrated microphone -> Use a headset or another microphone.


If the recording is of good quality, it could be due to WiFi -> Perform a DSL speed test. If speed is to slow -> check with Ethernet cable

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