Deprecate old multiple sessions event creation setup

Release notes for Zoom Events

Changes to existing features

• Deprecate old multiple sessions event creation setup
  The old multiple sessions event creation setup flow included the Edit, Manage, and Analytics sections that contained event setup tabs. All draft and upcoming multiple sessions events created before February 27, 2023, will be converted into the new setup experience in October 2023. All configuration and data for your event will be transitioned into the new setup experience.
• Deprecate Share Analytics feature
  The Share Analytics feature will no longer be supported after the week of November 20, 2023. Hosts can still continue to share analytics with others by giving co-editor access.
• Configure Production Studio from the Zoom web portal
  Production Studio is available in both the Zoom web portal and Zoom Events. Hosts can configure Production Studio for webinar sessions that are scheduled on the Zoom Events platform and for Zoom Webinars on the Zoom web portal. Users who have Zoom Events and Zoom Sessions licenses can use this feature.

New and enhanced features

Admin features

• Manage Zoom Events admin role settings in the Zoom web portal
  Account owners and admins can view and control Zoom Events-related settings in both the web portal and within Zoom Events by using role management. Under Role Settings, account owners and admins can change the permissions and scope for Zoom Events that are assigned to a role at any time.
• Analytics features
  Add registrant count by session to Analytics section for recurring sessions events
  Event organizers can view the users who have registered for a given session and see the following information within the Analytics section for recurring session events:
  Note: Only published sessions' data is displayed.
• In the Analytics Sessions tab, the total count of registrants per session is displayed. The Registrants column is added to the Session Summary table. Event organizers can click the registrant count number to view the list of registrants and expand registrant details.
• In the Analytics General Ticket Registration report, the Session Name column is added.
• Add new metrics to the Custom Report Builder
  Hosts have more data points to filter by. The following data points are added to the Custom Report Builder tab:
• Expo booth video viewed: The host can choose specific videos to filter.
• Expo booth images cleared: The host can choose specific images to filter.
• Update analytics reports with in-person attendee data
  Users who are only checked in by API or scanning a QR code are labeled as In-Person. Additionally, users who are only checked in but do not join the lobby or session are also considered to have attended the event. All reports with hybrid event attendee data are updated to include in-person data.

Attendee features

• Watch recording playback from the event detail page
  Attendees can view the session details on an event detail page. On the detail page of each session/recording, attendees can initiate Recording Playback if the session recording is available. If the attendee is recognized and granted access, they can watch the video on a recording playback window. If the attendee is recognized but not granted access, they must complete a registration form to access and watch the video on the recording playback window. If the attendee is not recognized, they will be directed to the registration page and must sign in or register to access the content. ​

Developer features

• Ticket Patch API
  A patch call endpoint in the ticket API allows hosts and attendees to update registrant details in Zoom Events from third-party registration systems.
• Create Ticket API
  Hosts can specify registrant details when creating a fast join ticket via the API.
• Add external ticket ID to Event Attendance and Ticket Registration reports
  The Ticket Registration and Event Attendance reports include the External ID field.
• Zoom Sessions Publish and Duplicate API
  Zoom Sessions users can publish and duplicate events through the Zoom Sessions Publish and Duplicate API.

Event setup features

• Consolidate and standardize user data
  User data for Zoom Events is standardized across the platform:
• If attendees authenticate with their Zoom account, the attendee's data is owned by the attendee (or the account holder), and data from the Zoom profile is not directly shared with the host.
• Each attendee (identified by an email address) has a registration record with their unique email, unique first name, and unique last name. All other registration data can be captured as additional records to the registration. During registration, pre-registration, and at the time of joining, the attendee's email, first name, and last name will be standardized into a single registration record. Subsequent registrations will use (and update) the attendee's existing email, first name, and last name data that they provided in their previous registration. This data is owned by the host. If the user registers again on the same account, the first name and last name will pre-populate on the registration. The attendee can update this information.
• The attendee's Zoom Events networking profile is owned by the attendee and is not directly shared with the host.
• Support for Korean, Spanish, and Indonesian localization
  Users can change their language preferences. The Zoom Events host and attendee experience is localized in Korean, Spanish, and Indonesian.
• Improvements to event creation setup organization
  Standardization of the title and body text, as well as clear separation and grouping rules for related/unrelated features, will be implemented across the Zoom Events platform, providing a more organized event creation experience for hosts.
• Updates to private tickets
  Hosts can use the same registration link. Invitations through the email allow lists will send an invitation link to those users.
• Populate special role users in Special Roles tab before event publication
  All special roles will appear in the Special Roles tab before the host publishes the event, allowing the host to preview all special roles in their event. As special roles are added to the event, they will appear on the Special Role page along with their available user permissions.
  Note: Currently, before you publish an event, all special roles will populate in the Special Roles tab except for sponsors. After you publish an event, all special roles, including sponsors, will appear on the page.
• Edit time zone after tickets are sold
  For free events, hosts can change the time zone after an event is published.
  Note: For paid events, hosts cannot change time zones after paid events are published.
• Notification when modifying in-session settings
  Once a webinar or meeting session has started, changes to settings that impact in-session experiences will not take effect immediately. When a session is running, and a host makes a change to a setting that impacts the in-session experience, they will receive a notification that alerts them that they must restart any running sessions to apply the setting to the session.

General features

• Updates to the Send Now button in the Emails tab
  There are several enhancements to the Send Now button (previously Send All) to make this action more consistent and predictable. The email will be sent unless:
• The attendee has opted out of event emails
• The ticket is excluded at the email level
• The attendee has already received that email before

Host features

• Schedule emails to be sent in Email Builder
  In Email Builder, hosts can schedule an email to be sent at a specific date and time. Previously, emails were automatically triggered by an action.
• Display an in-person/hybrid/virtual badge on user profiles
  An in-person/hybrid/virtual badge is displayed on user profiles, showing how they are attending the event.
• Users can have multiple special roles in an event
  A user—including the host—can have multiple special roles within a Zoom Event.

Hub features

• Domain URL branding
  Account owners and admins can upload their files to configure the branding domain on the Zoom web portal. Once configured and activated successfully, the domain will be used for the hub listing page, event detail page, and lobby.
• Add basic metadata for uploaded recordings
  Hub users can upload recordings in the hub Recordings tab. When uploading a recording to a hub, an event organizer can add basic metadata and modify metadata. Metadata helps the event organizer identify the asset and will sync across the event creation setup. The event organizer can add the following metadata:
• Recording info: recording title, description, category, thumbnail
  Speaker bio: name, title, contact, photo, biography (once the speaker bio is entered)
• Customize hub branding using Hub Builder Color Palette
  Within the hub setup, hub hosts can set the branding of the hub profile page, using the Hub Builder Color Palette. Hub hosts can create a color palette for their hub and customize the colors of various elements in the hub based on this color palette.
• Enhancements to uploading videos to the Content Library
  There are several enhancements to differentiate the types of videos that are uploaded in the Content Library and Recordings tab. Additionally, when hub owners or hub hosts upload videos in the hub's Content Library or during the event creation setup, they can upload local recordings. The uploaded recordings within the hub listing can be re-used for event setup. The Content Library allows MP4, MOV, AVI, WMV, and H.264 file formats.
• Enhancements to attendee hub listing
  There are several enhancements to improve the hub profile page for attendees' use of the hub to discover content. Attendees can use the scalable filters to find content across different content types.

Integration features

• Support ticket-level questions in Marketo field mapping
  The Marketo field mapping supports ticket-level question mapping. When registration comes from a Zoom form, the ticket-level fields send data to Marketo. When registration comes from a Marketo form and webhook, the ticket-level fields bring data from Marketo.
• Allow multiple Zoom Events fields to be mapped to the same Pardot field
  Multiple Zoom Events custom questions can be mapped to the same Pardot field.
• Create and manage leads
  Account admins and owners can manage if Zoom generates new leads, created from a Zoom Event, in Salesforce or not. Account admins can maintain their systems of record and control which system is creating and updating Salesforce leads. This setting is disabled by default.

Meeting & Webinar features

• Support for Simulive webinar resources
  Zoom Events and Zoom Sessions hosts who use Simulive for their sessions can use webinar resources during their sessions. Hosts can add and edit webinar resources in Zoom Events.
• Support for meeting resources
  Zoom Events and Zoom Sessions hosts can use the resources feature during their meeting sessions, which include the functionality to showcase a link, make documents easy to access, and showcase key speakers. Hosts can add and edit meeting resources in Zoom Events.
• Support for 100,000 attendees for Zoom Events webinar sessions
  Zoom Events and Zoom Sessions webinar sessions have a maximum capacity of 100,000 attendees. Additionally, the event lobby for multiple sessions events can hold up to 100,000 attendees. Please contact your Zoom account executive for more information about this licensing.

Networking & Chat features

• Use Zoom Events Chat Compose with Zoom AI Companion
  Zoom Events Chat Compose with Zoom AI Companion writes messages for users by leveraging context from their conversations. They can maintain the ability to change messages by adding tone, inputting prompts, or changing the length of the message to give you confidence in what they're communicating. This setting is disabled by default.
• Enhancements to post-event resources for host announcements
  Hosts can pin important information to the event chat or lobby for users to easily access before, during, or after the event. This feature allows hosts to easily relay important information to users when they first join the lobby.

Zoom Sessions features

• Display registrants for each session by name
  Event organizers can view all registrants for a given session in Zoom Events analytics.
• Automatically direct attendees in event lobby to a started Zoom Sessions event
  When attendees join the event lobby before the Zoom Sessions event starts, they will receive the following message: "The host has not started the session. You will join the session automatically on a Zoom client window or a new browser tab (subject to the setting of your event profile) when the host starts it." When a session starts, the session window will open.
• Use a mix of live and simulive content in webinar recurring sessions
  Hosts can select a mix of live or simulive content for each individual session within a recurring sessions webinar event.
• Display individual session information in confirmation email
  Unique session information—name, date, and time—is displayed in the confirmation email for all sessions that an attendee has registered for.

Resolved issues

• Resolved an issue where all touch points under Zoom Sessions hubs have been updated from "single-session" to "Single Session and Recurring Sessions" to include both Zoom Sessions event types.
• Resolved an issue where the user card was showing the wrong authentication method when pre-registration or API registration was used.
• Minor bug fixes
• Security enhancements

Release notes for Workspace Reservation

New and enhanced features

Admin features

• Allow Workspace Reservation permissions at location level by custom scope
  Account owners and admins can use the Custom Scope capability from role management to define a custom scope using the Workspaces location hierarchy. This allows admins to create a role and set a custom scope to limit access to particular locations. Account owners and admins can manage a granular custom scope from the Country / Region level to the Floor level.
• Receive email notifications for workspace reservation questionnaires
  Account owners and admins can receive workspace reservation questionnaire information in an email every time a user completes a questionnaire. Account owners and admins can enable or disable multiple types of email alerts related to reservation and pre-check-in questionnaires. This setting is available at the account, location, and workspace levels.

User features

• Automatically generate meeting passcode when reserving a room with a new Zoom meeting
  When creating a new meeting during a reservation of a room in Workspace Reservation, a meeting passcode will be automatically generated. Users can also edit the meeting passcode.

Resolved issues

• Minor bug fixes
• Security enhancements