Updates for Web, Zoom Client, Zoom for Intune, App Marketplace, Light,..

Release notes for Web

New and enhanced features

Administrator features

• Data Consent settings: Admin control
  Data Consent settings under the Data & Privacy menu make it easier for customers to find information about the data Zoom collects and how they are used, allowing them to make informed choices about their privacy. These settings are available in the Account and User levels. Both admin and user can also control how Zoom uses their data for personalized experiences. By enabling these settings admins and users are giving Zoom permission to use usage data either at the account or user level to provide better, targeted marketing and recommendations of Zoom products and services.
• The Required Diagnostic Data setting is enabled by default and cannot be disabled, as Zoom collects this data to operate its service, provide support, and troubleshoot. This data helps keep your service reliable, secure and up to date.
• The Optional Diagnostic Data setting default depends on the account’s regulatory jurisdiction and account type. This setting controls the use of additional data that helps Zoom make product improvements and provides enhanced information to help Zoom detect, diagnose, and remediate issues. If this feature is enabled at the account level, users may still disable the Optional Diagnostic Data in the Zoom web portal under Advanced then Data & Privacy. If disabled by admins, this feature will be automatically disabled for all users, with no option to enable it themselves.
• Customer Managed Key (CMK) encrypted search
• For improved security, Zoom is introducing an option to encrypt the Team Chat’s search data through the Customer Managed Key (CMK) system. This enhancement enables admins to:
• Establish a KMS key for managing encryption and decryption, with the capability to revoke KMS keys, thereby disabling any search operations.
• Achieve more comprehensive compliance with Bring Your Own Key (BYOK) requirements, as the search index data is now separated and safeguarded using the customer’s key.
• Seamlessly integrate key configuration with CMK for unified administration.
• Zoom Mail and Calendar admin onboarding guide on the Zoom web portal
  Account owners and admins can use the step-by-step onboarding guide on the Zoom web portal for setting up Zoom Mail and Zoom Calendar.
• Request host to start cloud recording: Admin control
  Admins can control if meeting participants can request the host begin a cloud recording of the current meeting. The meeting host will receive the request and be able to approve the request and begin the cloud recording, decline this request, or decline this and all future requests for this meeting. If unlocked by admins, the host can also decide to enable Smart Recording with AI Companion for the current meeting’s cloud recording, or for the current and all future meetings. This is available at the account level.
• Control visibility of Join from Room option for upcoming meetings
  Admins and users can choose to disable the Join from Room option for upcoming meetings shown on the Zoom app. This setting is enabled by default to maintain the preexisting user experience. Disabling Join from Room may be useful for customers that do not have Zoom Rooms, or have non-Zoom Room SIP/H.323 devices, to avoid user confusion.

User features

-Ability to sign-in and switch between multiple accountsUsers can sign in to multiple accounts and switch between them in the Web Portal. They can do this without going through the sign-out and sign-in process, allowing for a more efficient and seamless experience. Previously, they could only sign in to multiple accounts and switch between them using their desktop and mobile client (5.16.10). This feature is available for everyone by default.

• Expanded Meeting Coach support for Brazil and Singapore
  Customers with accounts based in the Brazil and Singapore clusters, or have their content storage region set to Brazil or Singapore, can utilize the Meeting Coach functionality within the Smart Recording with AI Companion feature. Previously, customers in these accounts were unable to utilize this functionality.
• Data Consent settings: User access
  Data Consent settings under the Data & Privacy menu make it easier for customers to find information about the data Zoom collects and how they are used, allowing them to make informed choices about their privacy. This setting is available in the Account and User level. If this feature is enabled at the account level, users may still disable the Optional Diagnostic Data in the Zoom web portal under Advanced then Data & Privacy. If disabled by admins, this feature will be automatically disabled for all users, with no option to enable it themselves.
• Both admin and user can also control how Zoom uses their data for personalized experiences. By enabling these settings admins and users are giving Zoom permission to use usage data either at the account or user level to provide better, targeted marketing and recommendations of Zoom products and services.
  Support Survey and Poll favorites
• Users can enhance accessibility to their frequently used or favorite surveys and polls by starring these items, ensuring they are prioritized at the top of the list for quick identification. Additionally, users will be able to streamline their experience by filtering and viewing only favorited surveys or polls within the Library in Meetings, Webinars, and Team Chat. Stared polls will be prominently displayed at the top of the library for Meetings, Webinars, and Team Chat, providing a convenient and efficient user experience.
  Assigning and deleting Polls
• Recent changes to the Survey & Polls user experiences in Zoom resulted in users being unable to assign specific Polls to meeting or webinar instances, impacting the host's ability to filter Polls, particularly in co-host scenarios. Additionally, users lost the capability to delete old polls. In the upcoming enhancement, users will regain the ability to both delete old polls and easily filter selected Polls to a meeting or webinar instance.

Resolved issues

• Minor bug fixes
• Resolve an issue with meeting authentication exceptions not allowing authenticated users to join from LTI in Canvas
• Resolved an issue with breakout room toggle not showing on the Web portal

Release notes for the Zoom client

For full notes including version numbers, please see the operating system release notes.

Windows | macOS | Linux | Android | iOS

*Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

New and enhanced features

General features

• End of support for macOS 10.12 and below - macOS
  With this release, macOS users will need to be on macOS 10.13 or higher to continue to receive additional Zoom app updates. Devices still using macOS EI Capitan (10.11) and Sierra (10.12) will no longer be supported and will have 5.16.10 (or any additional patches in the 5.16.X branch) as the last version available.
• Network Connectivity tool support for Zoom Mesh - Windows, macOS
  The Network Connectivity tool supports testing Zoom Mesh capabilities and connections when the client is connected to a mesh network. Additional information includes the device’s mesh role, any child or parent device node IDs, the number of child-devices managed by the parent, and the number of packets forwarded by the mesh parent-device or received from the mesh parent-device.
• Improved visibility of feedback and help options - Windows, macOS, Linux
  The help menu, currently found in the desktop client profile menu, is more prominent and accessible on the desktop client. This menu can be found as an additional option on the top toolbar of the desktop client, regardless of which product tab you are currently on.

Meeting/webinar features

• Prompt to change screen sharing full screen behavior - Windows, macOS, Linux
  If another participant begins sharing their screen and the user quickly exits fullscreen mode of the Zoom window, they will be prompted to change the default setting. Choosing Yes will change the Window size when screen sharing setting, found under the Share Screen section of the desktop client settings.
• Pair and transfer Zoom Events session between personal device and Zoom Room - Windows, macOS, Linux
  Desktop users can pair with a local Zoom Room and transfer an active Zoom Events session in either direction, allowing users to easily transfer an Events meeting or webinar to suit their needs. Previously, only normal Zoom Meetings and Webinar support transferring to/from a Zoom Room.

Meeting features

• Request host to start cloud recording - Windows, macOS, Linux, Android, iOS
  Meeting participants can request the host begin a cloud recording of the current meeting. The meeting host will receive the request and be able to approve the request and begin the cloud recording, decline this request, or decline this and all future requests for this meeting. If unlocked by admins at the account or group level, the host can also decide to enable Smart Recording with AI Companion for the current meeting’s cloud recording, or for the current and all future meetings.
• Improved controls for starting recordings with Zoom Revenue Accelerator - Windows, macOS, Linux
  The in-meeting controls for starting a cloud recording are updated to make a clearer distinction between starting a normal cloud recording and starting a cloud recording with Zoom Revenue Accelerator analytics. This requires the user have a Zoom Revenue Accelerator license.
• Support for guest participants in on-prem meetings - Windows, macOS, Linux, Android, iOS
  Customers with specific regulatory and security needs utilizing Zoom Node and Meetings Hybrid solution can allow external guest participants to join meetings held on premises directly through the host datacenter. This is available for accounts utilizing Zoom Meeting Hybrid with private meeting mode and must be enabled by account admins before users can invite external guests.

Team Chat features

• Keep formatting when copying and pasting text in Team Chat - Windows, macOS
  Users can copy text with formatting from external sources, such as documents or web pages, and paste it directly into the Zoom Team Chat while retaining the original formatting. Additionally, formatting will be preserved when copying and pasting text within Team Chat, enabling the text to appear as intended, whether it’s bold, italicized, in lists, or other formatting styles.
• Group chat usability improvements - Windows, macOS
  When a user initiates a new chat, the system will automatically populate the most recent group chat with the same membership, effectively reducing redundancy. Users can continue to create a new group chat with the same membership if they would like. Additionally, the enhancement involves removing the current logic for adding a new member to a direct message between two users.
• Enhancements to Team Chat Activity Center - Windows, macOS
  In addition to activity center notifications for 1:1 messages, mentions, reactions, and replies, users can receive notifications for permissions and chat/channel management.
• Zoom App cards in Team Chat - Windows, macOS
  When a Zoom App Marketplace link is shared in Team Chat, including both meeting chat and continuous meeting chat, a visually appealing card will be displayed. This card will feature essential information about the app, such as the title, thumbnail, a brief description, and a call to action. This enhancement aims to simplify the app installation process and encourage user engagement by providing a clear interface for adding, opening, or requesting the app.

Mail and Calendar features

• Zoom Mail and Calendar admin onboarding guide on the Zoom web portal - Windows, macOS
  Account owners and admins can use the step-by-step onboarding guide on the Zoom web portal for setting up Zoom Mail and Zoom Calendar.
• Receive unsaved changes reminder - Windows, macOS, Linux
  When users make changes to an event and try to close the window without saving, a pop-up message will appear, asking if they want to discard unsaved changes.
• Enhancements to the Find a Time feature - Windows, macOS, Linux
  When hosts use the Find a Time feature and click a time slot on the calendar, the event window will automatically move to the newly selected time slot. Previously, the host had to click and drag the event window to the new time slot.

Phone features

• New features for emergency calls - Android, iOS
  Users can now access their keypad while performing an emergency phone call to add participants to the call. Up to 10 participants can be added to a call in progress. The emergency call can also be added to a regular call that is in progress. The features are available on certified desk phones, mobile and PWA clients, and Zoom Phone Appliances.
• Private Call Park & Aim Call Park for Shared Line Group - Windows, macOS, Linux, Android, iOS
  Administrators have the flexibility to create a user group with permissions for these activities and specify the location where calls should be picked up. Those not included in the designated group are unable to retrieve these calls. Aim Call Park allows a user to transfer a parked call to an available user-selected aim call park number. Admin can configure phones that support the directed call park Busy Lamp Field (BLF) to monitor the busy/idle status of specific directed call park numbers in the admin portal. Users can also use the BLF to speed dial an aim call park number. The feature can be enabled at the account and site levels. This feature must be enabled by Zoom.

Zoom Clips

• Avatar support - Windows, macOS
  Users can generate a human avatar for utilization in their Zoom Clips, allowing them to personalize diverse aspects, including facial features and colors. This feature is available on Windows and macOS only at this time.
• Share a portion of your screen - Windows, macOS
  Users can now share a portion of their screen in their clips allowing them to concentrate on particular aspects of their presentation.
• Optimize for video clip - Windows, macOS
  Enabling the Optimize for video clip feature allows users to opt for a faster frame rate when recording their clips.
• Stereo audio - Windows, macOS
  Users can now utilize the stereo audio sound to record their clips, enhancing the depth of the sound experience for a more immersive auditory effect.

Resolved Issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding inconsistent call queue selection behavior between parent/child accounts - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding an unexpected ringing when sending an SMS during an active call - Windows, macOS, Linux, Android, iOS
• Resolved an issue for a subset of users regarding contact syncing - Windows, macOS, Linux, Android, iOS
• Resolved an issue with profile pictures displayed in chat when moving in and out of breakout rooms - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding inconsistent behavior when suspending participant activities with active breakout rooms - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding misaligned caption transcripts for local recordings - Windows, macOS, Linux
• Resolved an issue regarding manually entering a time when scheduling a meeting - Windows, macOS, Linux
• Resolved an issue where Zoom Scheduler options would not be visible in the desktop client - Windows, macOS
• Resolved an issue regarding double-tapping a text annotation box not being recognized - Windows, macOS
• Resolved an issue regarding the Share Screen option on the Home tab - Windows
• Resolved an issue regarding inconsistent mute behavior between the main and breakout rooms - Windows
• Resolved an issue regarding incorrect scheduled time when meetings are exported to Outlook - Windows
• Resolved an issue with calendar integrations incorrectly showing no upcoming meetings - Windows
• Resolved an issue where the desktop client would cause an error code in Outlook - Windows
• Resolved an issue regarding a played voicemail inadvertently unmuting the system audio - Windows
• Resolved an issue regarding remote control and UAC prompts - Windows
• Resolved an issue regarding the inability to add letters as part of the ticket ID when submitting a problem report - Windows
• Resolved an issue regarding potential app crashes when downloading an image from a Zoom Contact Center chat engagement - Windows
• Resolved an issue regarding blank participant lists for co-hosts - macOS
• Resolved an issue for Apple Silicon devices failing Kerberos authentication - macOS
• Resolved an issue regarding a spotlighted participant not retaining the spotlight after screen sharing ends - macOS
• Resolved an issue regarding certain SMS replies not being viewed in the thread - macOS
• Resolved an issue regarding inconsistent behavior for enabling/disabling the Waiting Room during a live meeting - macOS
• Resolved an issue when joining a meeting with a personal link - Linux
• Resolved an issue regarding repeated request for host permission to unmute - Linux
• Resolved an issue regarding no longer supported dependencies - Linux
• Resolved an issue regarding screen sharing issues with Wayland - Linux
• Resolved an issue where calls received from a call queue bouncing to the next in queue after a second - Android, iOS
• Resolved an issue where an incoming meeting call would continue even after the meeting had ended - Android
• Resolved an issue when trying to share info about the Zoom app with others - Android
• Resolved an issue regarding the inability to start an instant meeting or a meeting from a 1:1 chat - iOS
• Resolved an issue regarding iPad webinar attendees hiding a panelist’s video and not able to view their video tile again - iOS
• Resolved an issue regarding missing results when searching from the Contacts tab - iOS

Release notes for Zoom for Intune

For full notes including version numbers, please see the operating system release notes.

Intune for Android | Intune for iOS

Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

New and enhanced features

Meeting features

• Request host to start cloud recording - Android, iOS
  Meeting participants can request the host begin a cloud recording of the current meeting. The meeting host will receive the request and be able to approve the request and begin the cloud recording, decline this request, or decline this and all future requests for this meeting. If unlocked by admins at the account or group level, the host can also decide to enable Smart Recording with AI Companion for the current meeting’s cloud recording, or for the current and all future meetings.
• Support for guest participants in on-prem meetings - Android, iOS
  Customers with specific regulatory and security needs utilizing Zoom Node and Meetings Hybrid solution can allow external guest participants to join meetings held on premises directly through the host datacenter. This is available for accounts utilizing Zoom Meeting Hybrid with private meeting mode and must be enabled by account admins before users can invite external guests.

Phone features

• New features for emergency calls - Android, iOS
  Users can now access their keypad while performing an emergency phone call to add participants to the call. Up to 10 participants can be added to a call in progress. The emergency call can also be added to a regular call that is in progress. The features are available on certified desk phones, mobile and PWA clients, and Zoom Phone Appliances.
• Private Call Park & Aim Call Park for Shared Line Group - Android, iOS
  Administrators have the flexibility to create a user group with permissions for these activities and specify the location where calls should be picked up. Those not included in the designated group are unable to retrieve these calls. Aim Call Park allows a user to transfer a parked call to an available user-selected aim call park number. Admin can configure phones that support the directed call park Busy Lamp Field (BLF) to monitor the busy/idle status of specific directed call park numbers in the admin portal. Users can also use the BLF to speed dial an aim call park number. The feature can be enabled at the account and site levels. This feature must be enabled by Zoom.

Resolved Issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding inconsistent call queue selection behavior between parent/child accounts - Android, iOS
• Resolved an issue regarding an unexpected ringing when sending an SMS during an active call - Android, iOS
• Resolved an issue for a subset of users regarding contact syncing - Android, iOS
• Resolved an issue with profile pictures displayed in chat when moving in and out of breakout rooms - Android, iOS
• Resolved an issue regarding inconsistent behavior when suspending participant activities with active breakout rooms - Android, iOS
• Resolved an issue where calls received from a call queue bouncing to the next in queue after a second - Android, iOS
• Resolved an issue where an incoming meeting call would continue even after the meeting had ended - Android
• Resolved an issue when trying to share info about the Zoom app with others - Android
• Resolved an issue regarding the inability to start an instant meeting or a meeting from a 1:1 chat - iOS
• Resolved an issue regarding iPad webinar attendees hiding a panelist’s video and not able to view their video tile again - iOS
• Resolved an issue regarding missing results when searching from the Contacts tab - iOS
• Release notes for the App Marketplace

New and enhanced features

Admin features

• Admin app provisioning for user groups
  Account admins adding apps on behalf of their users can add apps for specific user groups on their account. This makes it easier for admins to add apps for groups of users on their account and those users to more quickly have access to important apps for their workflows. Previously, admins were able to only provision an app for individual users or all users on the account.
• Enhanced admin app dashboard
  The admin dashboard view of app usage is updated to provide more information about most/least used apps, API usage by rate limit type, apps needing attention due to failed API calls, and more. Admins can search, filter, and sort the list of apps used on their account, as well as export these details as a CSV file.
• Admin API dashboard
  Marketplace admins can view more detailed information on API usage on their account, helping them better understand API usage by rate limit type and by individual apps. The list of API calls made by apps and integrations on your account can also be searched and filtered, as well as exported as a CSV file.
• Zoom-created app updates
  Timer app
• Various enhancements have been recently released for the Timer app, including preset timers and a stopwatch option. Additionally, the countdown timer continues to count into the negative after reaching zero. The Timer app is also more easily accessed through the in-meeting timer menu on the desktop client and is now available for use on the Zoom mobile app for iOS.
  Music app
• Various enhancements have been recently released for the Music app, including the shuffle option, the ability to play music from the app while screen sharing, fade-in and fade-out options, and the ability to create a playlist of favorite songs.
  Virtual Backgrounds app
• Various enhancements have been recently released for the Virtual Backgrounds app, including the ability to share a background with others in the meeting, which they can instantly choose to apply, and the Undo option, which easily reverts a change without having to access virtual background settings. Additionally, the Virtual Backgrounds app is now powered by Pexels, giving users access to over 3 million high-resolution images from the Pexels library.

Resolved issues

• Minor bug fixes
• Security enhancements

Release notes for Zoom for Lightning Salesforce

New and enhanced features

Admin features

• Click-to-call from the mobile client
  Account owners and admins can now choose the object to use for the click-to-dial object to allow their users to dial a phone number from the Zoom Phone for Salesforce Lightning app on their mobile client. Admins need to update their Salesforce package to use this feature.
• Enhancement to the Match by username/email setting
  Account owners and admins will receive a warning notification when modifying the Match by username or email setting, indicating that the alteration will result in removing the Zoom OAuth connection. Any changes applied to the setting cancel the existing OAuth authentication and users must make a new authorization. This feature applies only to Zoom Phone, Zoom Events, Meetings, and Webinars.

Integration features

• Salesforce registration field mapping
  Default Zoom Events registration fields are pre-mapped to corresponding fields in Salesforce, eliminating the extra time required to manually map fields.

Resolved issues

• Minor bug fixes
• Resolved an issue where participants were not properly displayed after a meeting ended
• Resolved an issue where when ending a phone call, the task status remained set to "In progress" instead of changing to "Completed"
• Resolved an issue when a meeting was created in Salesforce, the description was not displayed on the event page or disappeared at the end of the meeting

Release notes for Outlook add-in

New and enhanced features

• Outlook calendar integration with Whiteboard
  Users can connect their Outlook calendar with Whiteboard, making collaboration and sharing even more efficient.

Resolved issues

• Minor bug issues
• Resolved an issue where the Outlook add-in doesn't work after signing in using Okta SSO and then relaunching the Outlook.
• Resolved an issue where the Outlook add-in in OWA failed to identify a previously scheduled add-in meeting.