Update06/17/2024

Updates for Workplace app (Intune), VisionOS, Workspace Reservation,...

Zoom Video Conferencing
Zoom Inc.

Update from:
alex-devicebase (expert)

Release notes for the Zoom Workplace app

Changes to existing features

Back, Forward and History button to support navigation to additional product area tabs - Windows, macOS, Linux
The Zoom Workplace app’s Back, Forward, and History buttons that initially supported Team Chat are expanded to support navigation to additional product area tabs such as Calendar, Contacts, Clips, Whiteboards, and other products available from the More menu.

New and enhanced features

General features

Synchronized presence from Zoom to Microsoft - Windows, macOS, Linux, Android, iOS
When configured and enabled by their account owner or admins, users can seamlessly synchronize their presence from Zoom to Microsoft, maintaining a consistent representation across both platforms. Users can trigger manual presence changes through their Zoom app. Actions such as making a call or joining a Zoom Meeting will also change a user's presence which will then be pushed and reflected in Microsoft 365 with this capability enabled. This feature will not be immediately available, as it is dependent on the External Presence Service, currently scheduled for June 28, 2024.
Enhanced ability to report application problems within the Zoom Workplace app - Windows, macOS, Linux, Android, iOS
When a user clicks on Report problem, they can easily select the type of problem they would like to report and now have an option to include an attachment and capture a screenshot. Log files are now included with submissions by default (but can be excluded by a user). Diagnostic memory logs are now saved in encrypted form in both local storage and memory and are limited to 3 files that are 20 MB maximum in size each.
AI video features on NPU - Windows
The Zoom Workplace app for Windows is transitioning AI-related video features to run on the Neural Processing Unit (NPU), specifically for virtual background and portrait lighting. This aims to provide users with extended battery life and reduced CPU load. This is applicable to Windows machines with Intel Meteor Lake and Qualcomm Snapdragon X Elite & Qualcomm Snapdragon X Plus processors.
Zoom app ability to update while application is not running - Windows
To provide a more seamless meeting experience, reducing disruptions and missed call minutes caused by forced updates before joining a meeting, the Zoom desktop app for Windows (.exe package) can push version upgrades while the app is not running for users with auto updates enabled.

Meeting/webinar features

Support keyboard shortcuts for in-meeting reactions - Windows, macOS
Users that rely on accessibility features currently face challenges accessing in-meeting reactions due to the extensive tabbing required. To address this, new keyboard shortcuts will be introduced to enable quicker and more efficient submission of reactions, facilitating timely and appropriate participation in call-and-response or voting activities. This improvement aims to provide a seamless experience for accessibility users, allowing them to give instant feedback without delays.New keyboard shortcut scope for this release are as follows:
Open meeting reactions panel
macOS: Shift+Command+Y
Windows: Ctrl+Shift+Y
Send meeting reaction clapping hands
macOS: Option+Command+4
Windows: Alt+Shift+4
Send meeting reaction thumbs up
macOS: Option+Command+5
Windows: Alt+Shift+5
Send meeting reaction love
macOS: Option+Command+6
Windows: Alt+Shift+6
Send meeting reaction haha
macOS: Option+Command+7
Windows: Alt+Shift+7
Send meeting reaction wow
macOS: Option+Command+8
Windows: Alt+Shift+8
Send meeting reaction celebrate
macOS: Option+Command+9
Windows: Alt+Shift+9
Enhanced automatic captions on mobile devices - Android, iOS
Automatically starting captions when meetings begin consistently activates captions without manual intervention. This feature activates captions for both webinars and meetings on mobile devices based on a participant's accessibility settings, simplifying the process and reducing the need for assistance from other admins or licensed users. In webinars, panelists set a speaking language upon joining, and in meetings, the speaking language follows the host, with prompts to confirm any changes made by late joiners.
Change local recordings label to computer recordings for clarity - Windows, macOS, Linux
Zoom is updating the labeling of recording options, from Local Recordings to Computer Recordings, to clearly differentiate between recordings stored on a user's computer and those stored in Zoom cloud. This change aims to improve clarity and simplify the selection of recording options across Zoom's app and web settings, enhancing the overall user experience with Zoom's recording features.

Meeting features

Multi-share - View newest share tab - Windows, macOS, Linux
The Multi-Share feature allows participants to share multiple content items and types simultaneously in a meeting. This capability benefits users by organizing each shared item into tabs, making it easier to follow along with the meeting activities. With the latest enhancement to this feature, participants can be directed to the newest share tab so they stay up-to-date with the meeting's flow.
Enhancements to in-meeting multi-share - Windows, macOS, Linux
When using Multi-Share during meetings, users will be able to see all of the shares including shares from iPad/iPhone, second camera, and shared video files in the tabbed meeting experience. Additionally, new modals will inform users about Multi-Share when sharing restrictions occur, prompting them to enable the feature or request its enablement from the host so hosts and participants are aware of Multi-Share's availability, allowing for enhanced sharing and collaboration during meetings.
Auto-connect to audio using wifi by default for new app installations - Android, iOS
Zoom is enhancing the mobile meeting join experience by automatically connecting to audio using wifi by default for new app installs on both Android and iOS devices. This change aims to streamline the process for new users for a smoother meeting start experience. Existing users who update the app will retain their current audio join settings.
Enhanced mobile in-meeting audio indicators - Android, iOS
To improve microphone status awareness during meetings, Zoom is enhancing the mobile experience with new audio indicator UX improvements. A new mute indicator in the mobile experience makes it easier to know the current microphone state, even when the toolbar is hidden. Additionally, a muted icon will be displayed on the active speaker screen and gallery view, remaining visible even without the toolbar.
Don't Show This Again option for meeting disclaimer prompts - Windows, macOS, Linux, Android, iOS
Zoom introduces a Don't show this again option for common in-meeting disclaimer prompts: Meeting recording (including Meeting recording shared with Zoom Revenue Accelerator), AI Companion, Livestreaming, and durable captions. This feature only affects internal meetings. This feature will not appear for disclaimers that have been set up with a custom disclaimer. Controllable by admins at the Account and Group levels, this feature allows users to avoid repeated prompts in future internal meetings after acknowledging them once. Admins can disable this feature if they prefer users to acknowledge each prompt, and users can reset their preferences from the Web portal settings.
Enhanced visual effects and background controls - Windows, macOS
Zoom is enhancing the Meetings experience by consolidating visual effect settings, making it easier for users to adjust their video appearance and backgrounds. Now, users can adjust lighting, add background blurs, virtual backgrounds, and more from one place.

Webinar features

View main stage in Backstage before webinar starts for attendees - Windows, macOS, Linux
Hosts and panelists can view the main stage in Zoom Webinar Backstage even when the webinar is not yet open for attendees. The Live Feed preview will display what's happening on the main stage instead of showing an Off Air message. This enhancement allows hosts and panelists to practice and familiarize themselves with the Backstage experience before attendees join.
Enhanced control: Adjusting webinar resources directly during scheduling - Windows, macOS, Linux, Android, iOS
Zoom now enables webinar hosts to manage and adjust the status of webinar resources directly during the scheduling process. This feature allows hosts to enable or disable specific items as needed before the webinar begins.
Enhancing webinar security: Introducing reporting feature for hosts and panelists - Windows, macOS, Linux, Android, iOS
Zoom is introducing a reporting feature in webinars, allowing hosts and panelists to report instances of abuse directly from the webinar interface. This feature aims to replicate the reporting functionality currently available in meetings, providing permissions for hosts and panelists to report participants and for hosts to remove them from the webinar.

Team Chat features

Support 250,000 members in Announcement channels - Windows, macOS, Linux, Android, iOS
Announcement channels in Team Chat now support up to 250,000 members, enhancing scalability for larger communities. Users can actively participate in these channels by using features like reactions, responses, and tagging, promoting effective communication and collaboration.
Enhancements to draft limit in Team Chat - Windows, macOS, Android, iOS
The draft limit in Team Chat has been increased from 100 to 300. To accommodate this change, the Drafts tab has been renamed to Drafts and Sent for all users. As users approach the new 300 draft limit, a warning message will appear, encouraging them to clear up storage in the Drafts and Sent section to continue saving new drafts. This enhancement offers users greater flexibility in managing their draft messages and sent items within the integrated messaging platform.
Improved mobile QR code scanning experience - Android, iOS
Users can now scan QR codes more conveniently on their mobile devices. The mobile client features an added QR code shortcut for quick access to scanning. Additionally, users can enable the flashlight to improve QR code scanning in dim lighting conditions. The Scan QR Code button is also repositioned for better accessibility on mobile screens. Users can even scan QR codes from images stored in their mobile gallery. These enhancements provide a seamless and efficient QR code scanning experience on mobile devices.
Enhancements to custom emojis - Windows, macOS, Linux, Android, iOS
Custom emoji sorting has been improved based on emojis added by the user and the most popular emojis. Additionally, hovering over a reaction or emoji will display its name and a larger view of the emoji, enhancing discoverability. Users can also copy and paste custom emojis within Team Chat, facilitating seamless communication.
Improved message editing capabilities for adding images, files, and text - Windows, macOS, Linux, Android, iOS
Users can edit any message, including those containing only images or files, and add or modify the text content. They can also add images or files to messages that were initially sent without attachments. This feature allows users to enhance their communications by providing additional context or supplementary information after the initial message has been sent, streamlining the messaging experience.
Increase compose box size for iOS and Android devices - Android, iOS
Users can expand the compose box on mobile devices by dragging it upwards, allowing for easier composition and viewing of longer messages. The expanded compose box remains fixed in the dragged position until minimized. When minimized, the text truncates with an ellipsis. The cursor position is maintained at the end of the text during expansion. This feature improves the user experience when composing messages on mobile devices.
Simplified one-to-one chat invitations with external users - Windows, macOS, Android, iOS
Users can initiate a 1:1 chat with an external user by entering their email address. The system will prompt the user that this is a contact request and will be sent as an email invitation as well as an in-client notification. Invitees can accept or decline the invitation from the client after signing in or signing up. If accepted, a 1:1 chat is created with the inviter's message populated. This provides a clear and safe way to invite and communicate with external users in a 1:1 chat. The invitation will expire after 30 days. This feature will not be immediately available, as it is dependent on a backend release, currently scheduled for June 20, 2024.
Expanded GIPHY search and display capabilities in Zoom Team Chat - Windows, macOS, Linux, Android, iOS
Users can now view up to 30 GIF search results from GIPHY within the Zoom Team Chat app. The search results load incrementally as the user types their query, providing a more dynamic and responsive experience.
Enhancements to forward message feature - Windows, macOS, Linux, Android, iOS
The message forwarding experience in Zoom Team Chat has been improved. Share message will be replaced with Forward message in multiple locations:
Within the More menu associated with the message bubble
In the title of the share/forward pop-up modal
On the call-to-action button within the modal
On the share/forward card displayed when the message is forwarded, along with its corresponding icon. Share message will be substituted with Forward/Forwarded message in these instances.
Additionally, to ensure consistency across mobile and desktop versions, two buttons, Share separately and Create group chat, will be included in the share modal on desktop. Previously, these buttons were only accessible on mobile devices. This modification is intended to harmonize the functionality between the desktop and mobile versions of the feature.

Clips features

Support for Zoom Clips - Linux, Android, iOS
In addition to Windows and macOS, Zoom Clips will be available for Linux, Android, and iOS. Zoom Clips offers a convenient solution for capturing both personal video and screen activities, allowing users to effortlessly share their recordings with others. This feature is particularly valuable when demonstrating product features or showcasing various functionalities. Users can conveniently access their Clips through their client or web portal, and receive notifications about views, comments, and replies related to their Clips. The feature can be enabled or disabled at the account, group, or user level and is available for public beta during this release.

Phone features

Prevent iOS native call interruptions for Zoom Phone VoIP calls - iOS
Account owners and admins can enable an option to always use CallKit for iOS devices when making Zoom Phone calls. When enabled, incoming native calls on the iOS device will not interrupt ongoing Zoom Phone VoIP calls. This improves the call experience for users by preventing disruptions during important calls. This feature must be enabled by Zoom.
Introducing voicemail transcription general availability - Windows, macOS, Linux, Android, iOS
The voicemail transcription feature is generally available for additional languages, including French (Canadian), Spanish, Portuguese, and German. The default setting is English.
Expanded language support for voicemail and videomail transcription - Windows, macOS, Linux, Android, iOS
Users can select additional languages for voicemail and videomail transcription, including Chinese (Simplified), Chinese (Traditional), French (France), Italian, Japanese, Korean, Russian, and Spanish (EU). Users can set their default transcription language for voicemail, videomail, and call recording transcriptions in the Zoom Workplace app. This feature must be enabled by Zoom.
Outbound SMS spam prevention - Windows, macOS, Linux, Android, iOS
There are several enhancements to spam prevention rules for outbound SMS messages. When duplicated SMS messages are sent on the Zoom desktop or mobile app, users will receive a risk notice that they must acknowledge. Phone numbers reported for spam are classified into risk categories, and appropriate actions are taken, such as sending notifications, reducing SMS limits, or suspending SMS capability. This feature ensures compliance with messaging best practices.
Support for multiple languages for voice call summary - Windows, macOS, Linux, Android, iOS
Users can select from a wider range of languages for the voice call summary feature, including Chinese (Traditional), Chinese (Simplified), French, German, Italian, Japanese, Portuguese, and Spanish. The feature also includes language identification, automatically detecting language transitions during calls to ensure accurate transcription. This feature must be enabled by Zoom.
Post-quantum end-to-end encryption support for Zoom Phone - Windows, macOS, Linux, Android, iOS
Users can enable post-quantum end-to-end encryption (PQ-E2EE) for Zoom Phone calls. When enabled, users are notified that their call is "Post quantum end-to-end encrypted". As users update their Zoom desktop and mobile app to version 6.6.0 or higher, all end-to-end encrypted calls will start leveraging our latest post-quantum end-to-end encryption protocol. If PQ E2EE is unsupported by any participant's device, the call will default to standard end-to-end encryption (E2EE) when enabled. PQ E2EE in Zoom Phone is designed to withstand the threat of an adversary who can capture encrypted network traffic, hoping to acquire a quantum computer in the future and use it to decrypt the captured data. PQ E2EE offers the same security property as standard end-to-end encryption (E2EE), namely that the call is encrypted using cryptographic keys known only to the devices of the caller and receiver.

Contact Center features

Visibility into agent queue and engagement outcome - Windows, macOS, Linux, Android, iOS
Admins can access the assigned agent queue name and disposition for an engagement through new global variables. The global_system.Engagement.queue variable provides the queue name of the agent assigned to the engagement, which updates if the agent changes. The global_system.Engagement.disposition variable shows the disposition selected by the agent or system for the engagement. These read-only variables are accessible in flows, allowing admins to utilize this engagement data in widgets or scripts.

Resolved issues

Minor bug fixes
Security enhancements
Resolved an issue for a subset of customers who could not edit or delete personal contacts - macOS, Windows
Resolved an issue regarding the Zoom Workplace app crashing when selecting sign language interpretation for some languages during a meeting - Windows
Resolved an issue with not being able to paste pictures in SMS from the desktop app - Windows
Resolved an issue regarding the Zoom Workplace app crashing upon opening - Windows
Resolved an issue regarding internal contacts appearing as external contacts on Zoom Calendar - Windows
Resolved an issue with being unable to screen share using the iPhone/iPad option - Windows
Resolved an issue with the personalized audio isolation setting being reset - Windows
Resolved an issue regarding inconsistent password prompt functionality when joining meetings - Windows
Resolved an issue where Zoom was not properly scaling and snapping to layout when using dual monitors with different scaling percentages - Windows
Resolved an issue for customers receiving the following error message every time they composed an SMS message: “We don't know if this number has given consent. Only message this user if they have given consent.” - macOS
Resolved an issue regarding colors not being shown properly when screen sharing PowerPoint slides - macOS
Resolved an issue where the Automatically join computer audio when joining setting was not being honored when joining meetings in the Zoom desktop app - macOS
Resolved an issue regarding Zoom Phone incoming calls to pause activity even when the Alert me but allow me to continue my current activity notification setting was enabled - Linux
Resolved an issue regarding incorrect annotation placements on KDE Plasma when using global scaling - Linux
Resolved an issue regarding an additional plural “‘s” appearing in the screen sharing dialog when a participant whose display name also had an ‘s in it started sharing their screen - Android, iOS
Resolved an issue with hyperlinks in webinar chats not working - Android
Resolved an issue where poll participants did not receive the notification stating that the poll was submitted - Android
Resolved an issue regarding the QR code scan interface rotating to landscape mode screen preview showing incorrect camera alignment - Android
Resolved an issue with seeing up to 49 participants in meeting gallery view on the newest iPad Pro - iOS

Release notes for the Zoom Workplace app for Intune

New and enhanced features

General features

Synchronized presence from Zoom to Microsoft - Android, iOS
When configured and enabled by their account owner or admins, users can seamlessly synchronize their presence from Zoom to Microsoft, maintaining a consistent representation across both platforms. Users can trigger manual presence changes through their Zoom app. Actions such as making a call or joining a Zoom Meeting will also change a user's presence which will then be pushed and reflected in Microsoft 365 with this capability enabled. This feature will not be immediately available, as it is dependent on the External Presence Service, currently scheduled for June 28, 2024.
Enhanced ability to report application problems within the Zoom Workplace app - Android, iOS
When a user clicks on Report problem, they can easily select the type of problem they would like to report and now have an option to include an attachment and capture a screenshot. Log files are now included with submissions by default (but can be excluded by a user). Diagnostic memory logs are now saved in encrypted form in both local storage and memory and are limited to 3 files that are 20 MB maximum in size each.

Meeting/webinar features

Enhanced automatic captions on mobile devices - Android, iOS
Automatically starting captions when meetings begin consistently activates captions without manual intervention. This feature activates captions for both webinars and meetings on mobile devices based on a participant's accessibility settings, simplifying the process and reducing the need for assistance from other admins or licensed users. In webinars, panelists set a speaking language upon joining, and in meetings, the speaking language follows the host, with prompts to confirm any changes made by late joiners.

Meeting features

Auto-connect to audio using wifi by default for new app installations - Android, iOS
Zoom is enhancing the mobile meeting join experience by automatically connecting to audio using wifi by default for new app installs on both Android and iOS devices. This change aims to streamline the process for new users for a smoother meeting start experience. Existing users who update the app will retain their current audio join settings.
Enhanced mobile in-meeting audio indicators - Android, iOS
To improve microphone status awareness during meetings, Zoom is enhancing the mobile experience with new audio indicator UX improvements. A new mute indicator in the mobile experience makes it easier to know the current microphone state, even when the toolbar is hidden. Additionally, a muted icon will be displayed on the active speaker screen and gallery view, remaining visible even without the toolbar.
Don't Show This Again option for meeting disclaimer prompts - Android, iOS
Zoom introduces a Don't show this again option for common in-meeting disclaimer prompts: Meeting recording (including Meeting recording shared with Zoom Revenue Accelerator), AI Companion, Livestreaming, and durable captions. This feature only affects internal meetings. This feature will not appear for disclaimers that have been set up with a custom disclaimer. Controllable by admins at the Account and Group levels, this feature allows users to avoid repeated prompts in future internal meetings after acknowledging them once. Admins can disable this feature if they prefer users to acknowledge each prompt, and users can reset their preferences from the Web portal settings.

Webinar features

Enhanced control: Adjusting webinar resources directly during scheduling - Android, iOS
Zoom now enables webinar hosts to manage and adjust the status of webinar resources directly during the scheduling process. This feature allows hosts to enable or disable specific items as needed before the webinar begins.
Enhancing webinar security: Introducing reporting feature for hosts and panelists - Android, iOS
Zoom is introducing a reporting feature in webinars, allowing hosts and panelists to report instances of abuse directly from the webinar interface. This feature aims to replicate the reporting functionality currently available in meetings, providing permissions for hosts and panelists to report participants and for hosts to remove them from the webinar.

Team Chat features

Support 250,000 members in Announcement channels - Android, iOS
Announcement channels in Team Chat now support up to 250,000 members, enhancing scalability for larger communities. Users can actively participate in these channels by using features like reactions, responses, and tagging, promoting effective communication and collaboration.
Enhancements to draft limit in Team Chat - Android, iOS
The draft limit in Team Chat has been increased from 100 to 300. To accommodate this change, the Drafts tab has been renamed to Drafts and Sent for all users. As users approach the new 300 draft limit, a warning message will appear, encouraging them to clear up storage in the Drafts and Sent section to continue saving new drafts. This enhancement offers users greater flexibility in managing their draft messages and sent items within the integrated messaging platform.
Improved mobile QR code scanning experience - Android, iOS
Users can now scan QR codes more conveniently on their mobile devices. The mobile client features an added QR code shortcut for quick access to scanning. Additionally, users can enable the flashlight to improve QR code scanning in dim lighting conditions. The Scan QR Code button is also repositioned for better accessibility on mobile screens. Users can even scan QR codes from images stored in their mobile gallery. These enhancements provide a seamless and efficient QR code scanning experience on mobile devices.
Enhancements to custom emojis - Android, iOS
Custom emoji sorting has been improved based on emojis added by the user and the most popular emojis. Additionally, hovering over a reaction or emoji will display its name and a larger view of the emoji, enhancing discoverability. Users can also copy and paste custom emojis within Team Chat, facilitating seamless communication.
Improved message editing capabilities for adding images, files, and text - Android, iOS
Users can edit any message, including those containing only images or files, and add or modify the text content. They can also add images or files to messages that were initially sent without attachments. This feature allows users to enhance their communications by providing additional context or supplementary information after the initial message has been sent, streamlining the messaging experience.
Increase compose box size for iOS and Android devices - Android, iOS
Users can expand the compose box on mobile devices by dragging it upwards, allowing for easier composition and viewing of longer messages. The expanded compose box remains fixed in the dragged position until minimized. When minimized, the text truncates with an ellipsis. The cursor position is maintained at the end of the text during expansion. This feature improves the user experience when composing messages on mobile devices.
Simplified one-to-one chat invitations with external users - Android, iOS
Users can initiate a 1:1 chat with an external user by entering their email address. The system will prompt the user that this is a contact request and will be sent as an email invitation as well as an in-client notification. Invitees can accept or decline the invitation from the client after signing in or signing up. If accepted, a 1:1 chat is created with the inviter's message populated. This provides a clear and safe way to invite and communicate with external users in a 1:1 chat. The invitation will expire after 30 days. This feature will not be immediately available, as it is dependent on a backend release, currently scheduled for June 20, 2024.
Expanded GIPHY search and display capabilities in Zoom Team Chat - Android, iOS
Users can now view up to 30 GIF search results from GIPHY within the Zoom Team Chat app. The search results load incrementally as the user types their query, providing a more dynamic and responsive experience.
Enhancements to forward message feature - Android, iOS
The message forwarding experience in Zoom Team Chat has been improved. Share message will be replaced with Forward message in multiple locations:
Within the More menu associated with the message bubble
In the title of the share/forward pop-up modal
On the call-to-action button within the modal
On the share/forward card displayed when the message is forwarded, along with its corresponding icon. Share message will be substituted with Forward/Forwarded message in these instances.

Clips features

Support for Zoom Clips - Android, iOS
In addition to Windows and macOS, Zoom Clips will be available for Linux, Android, and iOS. Zoom Clips offers a convenient solution for capturing both personal video and screen activities, allowing users to effortlessly share their recordings with others. This feature is particularly valuable when demonstrating product features or showcasing various functionalities. Users can conveniently access their Clips through their client or web portal, and receive notifications about views, comments, and replies related to their Clips. The feature can be enabled or disabled at the account, group, or user level and is available for public beta during this release.

Phone features

Prevent iOS native call interruptions for Zoom Phone VoIP calls - iOS
Account owners and admins can enable an option to always use CallKit for iOS devices when making Zoom Phone calls. When enabled, incoming native calls on the iOS device will not interrupt ongoing Zoom Phone VoIP calls. This improves the call experience for users by preventing disruptions during important calls. This feature must be enabled by Zoom.
Introducing voicemail transcription general availability - Android, iOS
The voicemail transcription feature is generally available for additional languages, including French (Canadian), Spanish, Portuguese, and German. The default setting is English.
Expanded language support for voicemail and videomail transcription - Android, iOS
Users can select additional languages for voicemail and videomail transcription, including Chinese (Simplified), Chinese (Traditional), French (France), Italian, Japanese, Korean, Russian, and Spanish (EU). Users can set their default transcription language for voicemail, videomail, and call recording transcriptions in the Zoom Workplace app. This feature must be enabled by Zoom.
Outbound SMS spam prevention - Android, iOS
There are several enhancements to spam prevention rules for outbound SMS messages. When duplicated SMS messages are sent on the Zoom desktop or mobile app, users will receive a risk notice that they must acknowledge. Phone numbers reported for spam are classified into risk categories, and appropriate actions are taken, such as sending notifications, reducing SMS limits, or suspending SMS capability. This feature ensures compliance with messaging best practices.
Support for multiple languages for voice call summary - Android, iOS
Users can select from a wider range of languages for the voice call summary feature, including Chinese (Traditional), Chinese (Simplified), French, German, Italian, Japanese, Portuguese, and Spanish. The feature also includes language identification, automatically detecting language transitions during calls to ensure accurate transcription. This feature must be enabled by Zoom.
Post-quantum end-to-end encryption support for Zoom Phone - Android, iOS
Users can enable post-quantum end-to-end encryption (PQ-E2EE) for Zoom Phone calls. When enabled, users are notified that their call is "Post quantum end-to-end encrypted". As users update their Zoom desktop and mobile app to version 6.6.0 or higher, all end-to-end encrypted calls will start leveraging our latest post-quantum end-to-end encryption protocol. If PQ E2EE is unsupported by any participant's device, the call will default to standard end-to-end encryption (E2EE) when enabled. PQ E2EE in Zoom Phone is designed to withstand the threat of an adversary who can capture encrypted network traffic, hoping to acquire a quantum computer in the future and use it to decrypt the captured data. PQ E2EE offers the same security property as standard end-to-end encryption (E2EE), namely that the call is encrypted using cryptographic keys known only to the devices of the caller and receiver.

Contact Center features

Visibility into agent queue and engagement outcome - Android, iOS
Admins can access the assigned agent queue name and disposition for an engagement through new global variables. The global_system.Engagement.queue variable provides the queue name of the agent assigned to the engagement, which updates if the agent changes. The global_system.Engagement.disposition variable shows the disposition selected by the agent or system for the engagement. These read-only variables are accessible in flows, allowing admins to utilize this engagement data in widgets or scripts.

Resolved issues

Minor bug fixes
Security enhancements
Resolved an issue regarding an additional plural “‘s” appearing in the screen sharing dialog when a participant whose display name also had an ‘s in it started sharing their screen - Android, iOS
Resolved an issue with hyperlinks in webinar chats not working - Android
Resolved an issue where poll participants did not receive the notification stating that the poll was submitted - Android
Resolved an issue regarding the QR code scan interface rotating to landscape mode screen preview showing incorrect camera alignment - Android
Resolved an issue with seeing up to 49 participants in meeting gallery view on the newest iPad Pro - iOS

Release notes for Zoom Workspace Reservation

New and enhanced features

Admin features

Separate reporting for desks and meeting rooms on Workspace Reservation Dashboard
Account owners and admins can view separate reporting for desks and meeting rooms on the Workspace Reservation Dashboard. For desks, admins can see the reservation, check-in, and utilization rates. For meeting rooms, admins can view reservation, check-in, and utilization rates. Additionally, account owners and admins can view the top 10 and bottom 10 desks and rooms by reservation time. This provides account owners and admins with more granular insights into workspace usage and helps optimize resource allocation.
Add asset, capacity and neighborhood to CSV
The Usage and Workspace report displays more comprehensive details about workspaces. Account owners and admins can view the assets linked to each desk or room, the capacity of rooms, and the neighborhood where the workspace was located during the reservation. Account owners and admins can leverage this additional data to gain deeper insights into workspace utilization.
Unified map view for configuring neighborhoods, permanent desks, and wayfinding
Account owners and admins can configure neighborhoods, permanent desks, wayfinding, and place desks on the map, all from a single view. They can easily set up neighborhoods and permanent desks without switching between different views. Additionally, account owners and admins have the option to hide or edit the box and label from users around neighborhoods on the map.
Enhancements to workspace QR code management
Account owners and admins can refresh the QR code used to check in, edit, or create a reservation at a workspace. This action will deactivate the old QR codes and create a new QR code. This action cannot be undone.

Integration features

Workspace Reservation and Visitor Management notifications in Slack
Users can receive notifications for upcoming workspace reservations, check-in reminders, and visitor arrivals through the Zoom app in Slack. Account owners and admins can enable these notifications for users and customize the notification settings, similar to the existing Zoom chatbot. Users can also check in to their reservations via the Zoom chatbot in Slack. This integration allows users to stay updated on their workspace activities within their communication tool.
Receive workspace and visitor notifications in Microsoft Teams
Users can receive Zoom Workspace Reservation and Visitor Management notifications via the Zoom chatbot in Microsoft Teams. They can get reminders for upcoming reservations, check-in notifications, and visitor arrival alerts. Additionally, users can check in to their reservations via the chatbot. Account owners and admins can control these notifications for users, similar to how they manage Zoom chatbot notifications.

User features

Add external participants and send invitations for room reservations
Users can add email addresses of external participants to their account when reserving a room in Workspace Reservation. An event invitation is sent to the external participants, allowing them to receive meeting details, sender details, and location.

Resolved issues

Minor bug fixes
Security enhancements

Release notes for Zoom for visionOS

Resolved issues

Minor bug fixes

Release notes for Zoom Visitor Management

New and enhanced features

Admin features

Visitor Management Dashboard view-only role
Account owners and admins can create a new role for the Visitor Management Dashboard with view-only access. Admins with this role can monitor visitor activity and access Visitor Management data without modifying any settings or configurations.
Transfer visitor invitations when deleting a user
When deleting a user account, account owners and admins have the option to transfer that user's outstanding visitor invitations to another licensed Visitor Management user. They can view all outstanding visitor invitations for the deleted user account and input a new user account to transfer the invitations to. If no user account is selected for transfer, the outstanding invitations are automatically deleted.

General features

Enhancements to visitor management check-out process
Account owners and admins can check visitors out after they have checked in. They have a visitor check-out button in the admin Invitations list. Users also have a visitor check-out button in the Visitors list after the visitor has checked in. If a visitor is not checked out, they will be automatically checked out at 11:59 PM local time. The check-out time will be logged in the Visitor Management Dashboard and CSV, allowing admins and users to track who is in the building.

Host features

Reserve rooms and custom workspaces for visitor management
Hosts can reserve meeting rooms and custom workspace types for visitors in addition to desks. They can book Zoom Rooms for shared spaces and reservation-only rooms through the web portal and Zoom app's Workspaces tab.

User features

Enhancements to visitor management experience
Users can invite visitors and track visitor invitations on desktop, web, and mobile platforms. The layout for Visitor Management on the desktop client and web has been optimized for a consistent, simplified experience.

Resolved issues

Minor bug fixes
Security enhancements

Release notes for Zoom Events and Sessions

Changes to existing features

Remove the Event Detail Page tab from the event creation setup navigation menu
Users can now customize the event landing page directly from the registration link under Links and Event Access. The left navigation for registration and lite events has been standardized, removing the need to navigate separately to the event detail page. Change history tracking has been updated to reflect this workflow enhancement. If the page builder is available, users will be redirected to it for a seamless editing experience. Otherwise, they can access the existing event detail page configuration with breadcrumbs for navigation. This change simplifies the process of customizing the event landing page, reducing the need for hosts to switch between multiple sections.
Changes to recurring sessions events ICS file
For recurring session events following a recurring schedule, the ICS file will be simplified to improve compatibility with email providers. This will improve the rate of auto-added calendars for Google for recurring events. There is no change to the attendee experience, and the generated ICS file for recurring sessions events will have a single entry instead of multiple entries. This will only impact recurring sessions events that are on a recurring schedule. If the host customizes the schedule, this will not have an updated behavior.

New and enhanced features

Admin features

Cloud recording settings for Zoom Events
Account owners and admins can enable or disable cloud recording independently for each Zoom Events session type. These settings allow admins to enable recording for webinars without allowing recording for regular meetings. The separate settings can be configured at the account, group, and user levels. This provides more granular control over recording permissions. Previously, the recording setting applied to all session types together.
Note: This feature will be rolling out to accounts over the next months and will be fully available to all users on July 15, 2024.

Attendee features

Join Zoom Sessions with meeting ID and passcode
In the event creation setup, hosts can view and share the session ID and passcode, allowing registrants to enter the session on the Zoom client to join an event. Hosts can also enable the join ID option that allows registrants to enter the session ID and passcode on the Zoom client to join an event. Registrants will receive a join ID (shared session ID and unique passcode) in the ticket email and the event ticket. Additionally, every group join link has a shared session ID and a unique passcode. Registrants can enter the session ID and passcode on the Zoom desktop client to join their event.

Event setup features

Introducing Page Builder
Hosts can create custom registration pages for Zoom Events that match their brand and meet the unique needs of their event using a new drag-and-drop page builder. The page builder allows customizing the layout and components on registration pages. Registration pages will automatically inherit event branding, styling, and native components. Each content component supports the drag-and-drop function, the Duplicate button, the Delete button, the Text Spacer component, and the Button Divider component.
Enhance email management by integrating speaker reminder email into email builder
Hosts have more control over all event-related communication, including reminder emails. This helps ensure that the special role reminder email is visible within the Other Emails section of the email management system. Additionally, it transforms this email into a fully customizable template within the email builder, granting hosts the capability to adjust its content as per their requirements. Previously, hosts could not view, disable, or modify the special role reminder email sent to speakers.
Track email builder changes and email management in event change history
The email builder and email management changes are included in the event change history. This expanded visibility allows admins to effectively monitor and audit modifications to email templates and settings.
Enhanced automated approval flow for registration forms
Hosts can view, add, delete, and export the allow list for automated approval flow on registration forms. This provides more control and flexibility in managing the allow list.
Enhancements to recurring sessions scheduling
Hosts can see updated event cadences when the original cadence has been modified. They also receive a warning message if editing all sessions will overwrite any previously added sessions. The event end date is automatically updated to the last session end date in the series.
Enhancement to event detail page for single session full events
Hosts can move the rich text description field for single-session full events to the session section of the setup flow. Helper text is added to let customers know that the information will be used in the detail section of the lobby. This enhancement improves the event setup experience for single-session full events.
Set default event access permissions for registration and group join
Hosts can set their default permission settings for event registration and group join separately. The registration authentication settings will match the event access and contain any allow lists. The join authentication settings will also match the event access and contain any allow lists. The default settings will be applied to newly created events within the hub. This allows hosts to customize the default event access settings to better suit their use case and prevent mistakes.
Customizable survey invitations for Zoom Events
Event hosts can customize the survey invitation for attendees when adding external surveys to their Zoom Events. They can curate the headline, body copy, brand logo, and call-to-action buttons on the invitation. Additionally, event hosts can apply the same customizations to the Zoom survey invitation, maintaining a consistent style. This feature enables event hosts to tailor the survey experience to their branding and event theme.
Duplicate moderator roles when duplicating Zoom Events
Event organizers can duplicate the moderator roles when duplicating an event. After duplication, the moderator roles are duplicated along with the event details. This allows for consistent moderation across duplicated events.

Host features

Enable single choice required registration question
Hosts can create a multiple-choice registration question with only one answer option available. This single-choice question can be set as required, making it mandatory for attendees to select the provided option to successfully register for the event. Additionally, hosts can include instructions or terms that attendees must acknowledge by selecting the sole option. This feature provides hosts with greater control over the registration process and ensures attendees review and accept any necessary information or agreements.
Customize collectable attendee information
Hosts can opt out of collecting registrants' last names and customize the terminology for the first name field. When the last name is not collectible, the platform will auto-fill a placeholder value, which the host can customize. Instead of first and last names, hosts can require attendees to enter an alternative identifier, such as a username or handle, during registration. Attendees will be identified by this alternative identifier in the participant list and event reports.

Hub features

VOD and simulive upload controls
Account owners and admins can separately enable or disable VOD and simulive upload capabilities for specified accounts. VOD and simulive upload controls are decoupled for better control and management.
Customize hub page header
Hosts can customize the hub page header for their Zoom Events. They can choose to display their company logo, a Video Selection icon, an Events Selection icon, an Events Hub icon, and a Powered by Zoom Events icon. Clicking these icons will take attendees to different pages within the hub. Attendees can also be directed to the order management page or sign-in page by clicking the Powered by Zoom icon. When an event enables a company logo, it will be displayed on the event detail page and sub-pages, overriding the hub logo configuration.
Introducing customized category management for Video On Demand
Hub owners and hosts can now create and manage customized categories for Video On Demand (VOD) content within their event hub. From the hub profile page, they can define categories to be applied to VOD channels and recordings. When setting up a channel, hosts select applicable categories, and when editing a VOD recording in a playlist, they assign relevant categories. Attendees benefit from a unified "Category" filter to explore both live events and VOD offerings based on their interests. This feature streamlines content organization for hosts and improves the attendee experience in finding desired content.
Enhancements to hub profile and settings page
Hub hosts can edit the hub profile and settings page, including customized categories and content hub settings. This allows for better team collaboration and centralized management of the virtual event experience. However, hub hosts cannot delete the hub, which is only eligible for the hub owner.
Improved event deletion capabilities for hub owners and hosts
Hub owners and hub hosts can now delete one or multiple draft events that are not part of canceled events. They can also delete past events if there are no registrations associated with the event. However, they cannot delete upcoming events or past events with registrations. This provides greater control over event management and helps maintain a clean and organized event hub.

Integration features

Enable in-app custom object updates for the Marketo integration
Account owners and admins can update custom objects for the Marketo integration directly within the Zoom App Marketplace. When configuring the Marketo integration, admins can click Update Custom Object to add new fields or data points to existing custom objects. This allows account owners and admins to leverage the latest features and functionality of the integration without needing to recreate the custom object through the API.
Map registration fields in campaign action step in Eloqua
Hosts can map Eloqua contact fields to Zoom Event fields from within the action step. When an Eloqua contact goes through the action step, they will be registered for Zoom. The mapped fields will pass from Eloqua to Zoom.
Support webinar Q&A in the HubSpot custom object
HubSpot custom objects support Q&A from webinar sessions in Zoom Events. The Q&A asked by attendees during a Zoom Events webinar session and its data will be synced to HubSpot's custom object.

Meeting & Webinar features

Access revoked license details and event cancellation triggers on the event portal banner
Account owners and admins can view detailed information about revoked licenses directly on the event portal banner. This includes details such as the license type and its expiration date. Additionally, the banner displays the event cancellation trigger date, which occurs seven days after the license expiration date. This enhancement provides greater transparency and clarity regarding license revocations, allowing admins to better understand the impact on their events and take appropriate actions.
Create reusable scene templates in Production Studio
Hosts can create and manage reusable scene templates for Production Studio. They can save, edit, and delete templates to streamline the creation of scenes for webinars and events. Hosts can also name and add a description for each template. Templates can be shared across hubs, accounts, or organizations, allowing for greater efficiency and consistency in webinar production.
Note: Hosts can create up to 200 templates.

Resolved issues

Minor bug fixes
Security enhancements

Release notes for Zoom Team Chat

New and enhanced features

Zoom desktop client and mobile app features (version 6.1.0)
Support 250,000 members in Announcement channels - Windows, macOS, Linux, Android, iOS
Announcement channels in Team Chat now support up to 250,000 members, enhancing scalability for larger communities. Users can actively participate in these channels by using features like reactions, responses, and tagging, promoting effective communication and collaboration.
Enhancements to draft limit in Team Chat - Windows, macOS, Android, iOS
The draft limit in Team Chat has been increased from 100 to 300. To accommodate this change, the Drafts tab has been renamed to Drafts and Sent for all users. As users approach the new 300 draft limit, a warning message will appear, encouraging them to clear up storage in the Drafts and Sent section to continue saving new drafts. This enhancement offers users greater flexibility in managing their draft messages and sent items within the integrated messaging platform.
Improved mobile QR code scanning experience - Android, iOS
Users can now scan QR codes more conveniently on their mobile devices. The mobile client features an added QR code shortcut for quick access to scanning. Additionally, users can enable the flashlight to improve QR code scanning in dim lighting conditions. The Scan QR Code button is also repositioned for better accessibility on mobile screens. Users can even scan QR codes from images stored in their mobile gallery. These enhancements provide a seamless and efficient QR code scanning experience on mobile devices.
Enhancements to custom emojis - Windows, macOS, Linux, Android, iOS
Custom emoji sorting has been improved based on emojis added by the user and the most popular emojis. Additionally, hovering over a reaction or emoji will display its name and a larger view of the emoji, enhancing discoverability. Users can also copy and paste custom emojis within Team Chat, facilitating seamless communication.
Improved message editing capabilities for adding images, files, and text - Windows, macOS, Linux, Android, iOS
Users can edit any message, including those containing only images or files, and add or modify the text content. They can also add images or files to messages that were initially sent without attachments. This feature allows users to enhance their communications by providing additional context or supplementary information after the initial message has been sent, streamlining the messaging experience.
Increase compose box size for iOS and Android devices - Android, iOS
Users can expand the compose box on mobile devices by dragging it upwards, allowing for easier composition and viewing of longer messages. The expanded compose box remains fixed in the dragged position until minimized. When minimized, the text truncates with an ellipsis. The cursor position is maintained at the end of the text during expansion. This feature improves the user experience when composing messages on mobile devices.
Simplified one-to-one chat invitations with external users - Windows, macOS, Android, iOS
Users can initiate a 1:1 chat with an external user by entering their email address. The system will prompt the user that this is a contact request and will be sent as an email invitation as well as an in-client notification. Invitees can accept or decline the invitation from the client after signing in or signing up. If accepted, a 1:1 chat is created with the inviter's message populated. This provides a clear and safe way to invite and communicate with external users in a 1:1 chat. The invitation will expire after 30 days. This feature will not be immediately available, as it is dependent on a backend release, currently scheduled for June 20, 2024.
Expanded GIPHY search and display capabilities in Zoom Team Chat - Windows, macOS, Linux, Android, iOS
Users can now view up to 30 GIF search results from GIPHY within the Zoom Team Chat app. The search results load incrementally as the user types their query, providing a more dynamic and responsive experience.
Enhancements to forward message feature - Windows, macOS, Linux, Android, iOS
The message forwarding experience in Zoom Team Chat has been improved. Share message will be replaced with Forward message in multiple locations:
Within the More menu associated with the message bubble
In the title of the share/forward pop-up modal
On the call-to-action button within the modal
On the share/forward card displayed when the message is forwarded, along with its corresponding icon. Share message will be substituted with Forward/Forwarded message in these instances.
Additionally, to ensure consistency across mobile and desktop versions, two buttons, Share separately and Create group chat, will be included in the share modal on desktop. Previously, these buttons were only accessible on mobile devices. This modification is intended to harmonize the functionality between the desktop and mobile versions of the feature.

Zoom web portal features

More granularity for Enable Team Chat setting
There will be more granularity for admin control of the Enable Team Chat setting. Previously, admins were able to specify certain domains or users, but not both. With this update, admins may specify both domains and users.
Enhancements to group level admin settings for read receipts
Account owners and admins can now configure read receipt settings for individual group chats. They can enable or disable the ability for group members to see when their messages have been read by others. This feature provides greater flexibility and control over read receipts, allowing admins to tailor the experience based on the specific needs and preferences of each group chat.
Allow account owners and admins to manage channels type at the account level
Account owners and admins can control what type of channels (public or private) can be created at the account level. Previously, this setting was only available at the group level. Admins can enable or disable the ability for users to create public or private channels. This provides account-level control over channel type.
Prevent members from leaving default channels in Zoom Team Chat
Account owners and admins can restrict members from voluntarily leaving default channels in Zoom Team Chat. This feature is available in the admin portal and can be applied to selected or all default channels. If a channel is no longer default, members regain the ability to leave. Error handling is in place for issues applying or saving the setting. Appropriate notifications and user interface elements inform members and admins about the channel status and restrictions. This feature enhances communication reliability and prevents information silos within the organization.
Granular control over chat modernization settings
The meeting setting New meeting chat experience will be deprecated, but all nested settings will remain and have their own toggles. Upon release, all settings will be configured as they are today, so there will be no change in current behavior. Additionally, we will introduce a new setting, Allow participants to edit messages in meeting chat.
Suppress system notifications for user additions or removals via synced user groups
Account owners and admins can now suppress system notifications that are generated when users are added or removed from channels through synced user groups. This new setting in the admin web portal enables them to toggle on or off the display of these specific notifications, providing greater control over confidentiality and discretion. By giving admins the ability to manage these notifications, this feature enhances privacy and professionalism, minimizing potential speculation or discomfort among channel members caused by unexpected system messages.

Release notes for the Zoom Web App

New and enhanced features

Contact Center Features

Install Remote Control App as a standard user
Users can install the Remote Control app without administrative privileges. When the app needs to perform an operation requiring elevated permissions, it will prompt for administrative credentials. This approach ensures a smoother installation process while still providing necessary access for specific tasks. The app's messaging has been updated to reflect these changes throughout its lifecycle.

General features

Notify users about outdated browser versions
Users with outdated browser versions will receive notifications to update their browsers, ensuring they achieve optimal performance and access to all features. A persistent banner message will be displayed, stating, "Please upgrade your browser for the best experience."
Notify users of disabled graphic acceleration
Users will be alerted if their graphic acceleration setting is disabled. They will see a message prompting them to enable graphic acceleration, accompanied by the instruction "Please enable the option Use graphics/hardware acceleration when available in the browser's system settings for a better meeting experience." This improvement ensures that users are aware of potential performance issues linked to graphic acceleration settings.
Introducing QR code login for Zoom on Tesla
Users can now pair their Tesla with their phone by scanning a QR code, enabling them to log into the Zoom app on their Tesla without manually entering credentials. After pairing, users are automatically logged into their Zoom account on the Tesla's display, showing their home page. This QR code login method eliminates the need for typing usernames and passwords, providing a more convenient and user-friendly experience when accessing Zoom on Tesla vehicles.

Meeting features

Remove the Mask feature for Meetings
Users will receive a message if their system cannot load the Virtual Background. The message will state, "Failed to enable Virtual Background. Your video has been turned off." This update simplifies the user experience by removing the confusing Mask feature and providing clearer communication when the Virtual Background cannot be loaded. Previously, the Web App would prompt users to "Enable Mask," which displayed only a small visible area of the user's face while masking the rest of the screen.
Enhanced reporting for third-party devices joining through Zoom Web App
Account owners and admins can now view more granular information about the devices used by participants joining Zoom meetings through the Zoom Web App (ZWA). The meeting reports now distinguish between browser web clients, Microsoft Teams Room devices (Windows and Android), Google Meet Hardware devices, and Zoom for Tesla. This enhancement provides greater visibility into the types of devices leveraging the ZWA to attend Zoom meetings hosted by the account.
Full-screen experience for Zoom app in Tesla
Users have an option to maximize the Zoom app on Tesla. When in full-screen mode, the Zoom controls take over, allowing users to control the meeting without Tesla's interface. The Zoom meeting is controlled with these meeting controls. This feature provides parity with other platforms and enhances the user experience.
Improved Join Before Host experience
Meeting participants joining from a mobile browser will be notified with an audible ding when the host starts a meeting if they have navigated to a different app and put the browser in the background.

Webinar features

Mobile browser support for webinar attendees
Attendees can now join webinars directly through their mobile browser, but with limited capabilities. They can engage in chat during the webinar. This improvement offers a quick and easy way for attendees to participate without needing to download the app.