Updates for Zoom Events, Zoom Sessions and Zoom Node

Release notes for Zoom Events and Zoom Sessions

Changes to existing features

• Add ticketing reports link in the Manage Registrants section
  In the Manage Registrants section of the event creation setup, hosts can use a direct link to access ticketing/registrant reports. Previously, hosts could only access ticketing/registrants reports in the Analytics section.
• Updates to event access columns in Analytics reports
  There are updates to the Analytics standard (CSV) reports, Event Attendance Details and General Ticket Registration reports, to provide event access information to hosts on how attendees joined their event and which event access link was used. The Event Access Name, Authentication Method, and Access Type columns have been added to the reports. The Event Access Type column has been changed to Event Experience. The Access Type column's possible values are:
• Registration Link
• Group Join Link - No Registration Required
• Group Join Link - Registration Required
• Remove recording and livestreaming disclosures from event detail page
  Disclosures for recording and livestreaming are removed from the event detail page. All attendee entry points have terms of acceptance that notify attendees about recording and livestreaming.
• Optimize registration for upcoming sessions in the recurring sessions event lobby
  On the lobby page of a recurring session, attendees can register for an upcoming session or watch a previously recorded session without having to complete the entire registration flow. Attendees can click a button to register for or watch a recording.
• Remove the Join button from the event detail page for recurring sessions events
  Attendees cannot join a session for a recurring sessions event from the event details page. The Join button has been removed from the event details page.

New and enhanced features

Admin features

• Zoom Events APIs Management
  Account owners and admins can enable or disable Zoom Events APIs Management for users in their account. When enabled, this setting allows access to Zoom Events through API and allows integrations authenticated by users with this setting to execute actions on behalf of hub hosts, such as creating events or syncing registrants and attendees.
• Enable or disable Zoom Events Image Generation
  Account owners and admins can enable or disable the Zoom Events Image Generation feature. When enabled, hosts can use Zoom AI to create images to use in their event. This feature is disabled by default.

Analytics features

• VOD Survey Response changed to Survey Count
  The Video On Demand (VOD) Surveys metrics are changed from the survey response rate (percentage) to the number of responses. The response percentage is calculated, based on the number of users who viewed the video channel survey.
• Remove empty columns from Custom Report Builder CSV file
  When an event organizer creates a report in the Custom Report Builder tab, they can choose to include or exclude empty rows that have no data in their CSV reports.

Attendee features

• Enhancements to attendee join methods for events
  Attendees will receive join methods and information about how to use each join method for their event in the confirmation email after registration. The same set of join methods is available on the ticket page after registration. Additionally, attendees can access the alternative join methods in the event lobby.
• Purchase a second ticket on the Zoom Events Companion app
  Registered attendees (who already hold a ticket to the event) can purchase and register again for a second event ticket on the Zoom Events Companion app.
• Pair with Zoom Rooms from Zoom Events Companion app mobile lobby
  Attendees can use the Zoom Rooms pairing button in the Zoom Events Companion app's mobile lobby. When paired, the attendee will join the event via Zoom Rooms.

Developer features

• Zoom Events API privilege permission
  When an account admin is granted API privileges, they can access all event data via API across all hubs. Previously, a user needed to be a host in the respective hub for the event to access event data via API across all hubs.
• API support for group join links
  A CRUD (create, read, update, and delete) API is available for creating and modifying group join links.
• First name and last name attributes added to reporting API
  All reporting APIs support registrants' first name and last name.

Event setup features

• Generate an image using Zoom AI Companion in Email Builder
  When hosts view an existing image component or add a new image component in Email Builder, they can generate an image using Zoom AI Companion.
• Use custom URLs for events
  The event organizer can define the custom URL for each registration and group join link within the event creation setup.
• Enhancements to the Zoom Events Image Generation with AI Companion feature
  In addition to the user's prompt, three recommended alternative prompts (based on the user's prompt) have been added to the Zoom Events Image Generation feature. Generated images that are inserted are added to the Zoom Events image library automatically. Hosts can also use the Image Generation feature for more areas in the event creation setup:
• Main Event Image
• Session Image
• Expo images
• In-session branding (virtual background)
• Production Studio
• Update Event Reminder, Thank you for attending, and Recording Available emails for recurring sessions events
  Each session in the recurring sessions event is treated like its own single-session event for the Event Reminder, Thank You, and Recording Available emails. These emails are updated to have only one milestone, and the default offset will be 1 hour after each session ends. Hosts can use custom scheduling for these recurring sessions emails. Scheduling data and time for recurring session events is not supported.
• Add e-badge and QR code components to Email Builder
  Components for e-badges and QR codes are added to Email Builder. Hosts can use these components for hybrid event check-ins. This feature is supported in the Pre-registration Confirmation, Free Ticket Confirmation, Paid Ticket Confirmation, and Event Reminder email templates. Previously, event attendees who were attending an in-person event had to retrieve the QR code in the Zoom Events Companion app to scan their tickets.
• Add Event Join Methods component in Email Builder
  Hosts can use the Event Join Methods component in Email Builder to include joining by Zoom Rooms, phone, SIP, H.323, and alternative join methods in Zoom Events emails. This feature is an optional component and applies only to single-session and recurring sessions events. This component will be available in the following emails:
• Free Ticket Confirmation
• Paid Ticket Confirmation
• Pre-registration Confirmation
• Event Reminder
• Standardize all email template time zones to the event time zone
  Email preview, test emails, and sent emails all use the Zoom Event's time zone that is set in the event creation setup.
• Automate third-party calendar invitations with event details from event creation setup
  After a host creates a group join link, they can transfer event information directly from the event creation setup to their third-party calendar. After publishing a single-session event, under the group join link, hosts have the option to send the event invitation/details through Google, Outlook, and Yahoo calendars.

General features

• Use rich text editing in the custom host message for registrants
  A rich text content block is added as an optional component that the host can use and embed as part of their registration flow. Hosts can add a terms requirement checkbox for registration. This feature allows hosts to customize the registration form to embed disclosure, terms, and privacy policy information in the registration form with the ability to require acceptance to register.

Host features

• Manage and add attendees to reserved sessions
  Hosts can search for registered attendees and add those attendees to the reserved session. The host's manually added attendees will bypass session limitations (e.g. if all seats are full). Hosts can set open seats to 0 and manually add registered attendees to the reservation list. The added attendees' ticket type must have access to the session.
• Receive a warning message about inadequate hardware for Production Studio
  When a host's/producer's device does not meet the specified hardware requirements for Production Studio, they will receive a warning message that has information about hardware requirements. This message will appear on the Events Portal and the Zoom web portal.

Hub features

• Customize hub Branded URL
  At the hub level, the hub owner or hub host can customize their hub URL based on their branding needs. Additionally, the Hub URL field has been changed to Branded URL.

Integration features

• Restrict HubSpot user-level access
  Account owners and admins can limit configuration access to specific users who are on their Zoom account for more access control.
• Add Eloqua registration and attendance feeders to program canvas
  The registration and attendance feeder apps appear in the Eloqua Program Canvas. Hosts can capture registration data from Zoom Events and update the contact profile with that data.
• Add meeting registration to the Eloqua action step
  The Zoom Events attendance feeder includes attendance from a Zoom meeting. When users select the Zoom Meeting option, they can add the meeting ID.
• Display number of saved triggers per event in the HubSpot configuration table
  ​In the HubSpot configuration table, the Triggers column displays a count of how many triggers are created for that Zoom Event. ​The table is populated with all the published events associated with the account. After triggers are added, saved, or deleted, the number will update accordingly in the Triggers column. This feature allows hosts to easily see which events have saved triggers when they look at the event list.
• Support for the Hybrid event type in Salesforce
  Salesforce supports Zoom Events' third session type, No meeting or webinar (in-person event type). This session type is not connected with any meeting or webinar and will have its custom Hybrid object in Salesforce. If attendance activity occurs in Zoom Events after the session ends, it will be reflected in the smart campaign, and the attendee object will be updated for those contacts/leads. The Hybrid session type has the following fields populated from Zoom Events:
• Session Name
• Start Time
• End Time
• Duration in Minutes
• Attendance (e.g. badge scans)
• Session description
• Display warning message for Zoom Events user authorization in Salesforce
  A warning message will be displayed on the Zoom Events user authorization page and the Zoom Events admin settings, reminding users to complete meeting/webinar authentication, depending on the type of sessions they are using for their Zoom Event.

Meeting & Webinar features

• Admin control of Q&A settings
  The settings for Q&A are available in the Zoom web portal for admins to set the default for all users on the account. Admins can also lock the sub-setting for Allow anonymous questions. When this setting is disabled by an admin, the setting is locked and greyed out in the Zoom Events creation setup.
• Support caption settings for simulive sessions
  Hosts can set the caption language for simulive webinars in Zoom Events. Attendees can use closed captions and translated captions when watching simulive sessions. This includes lobby livestreaming of the webinar or simulive session.
  Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of February 25, 2024.

Special role features

• Automatically populate speaker networking avatar in speaker profile
  When a speaker has a Zoom Events networking profile with an avatar, their speaker profile avatar will automatically populate with their networking profile avatar.

Zoom Sessions features

• Enhancements to the recurring sessions event listing
  On the hub Events page, under the Upcoming tab, hosts find the session information associated with the event under the listing. They can also display the next 10 upcoming sessions' details in the recurring sessions event (if available). In the Past tab, hosts can also find some of the past sessions. The recurring session event and its start-end date are only displayed in the Past tab once the whole event series has ended. For attendees, they can find the past recurring sessions under the hub's event Past tab associated with some occurrences information. Attendees can also find the upcoming recurring sessions under the hub's event Upcoming tab associated with some occurrence information.

Resolved issues

• Resolved an issue where the setting to enable or disable the recording was unavailable when using simulive in Zoom Sessions.
• Resolved an issue where the Recordings Watched field in the Marketo custom object did not correctly call and retrieve the view duration or update it to the custom object.
• Resolved an issue where the speakers' and featured speakers' information—speaker names, titles, and company names—were cut off and did not appear consistently.

Release notes for Zoom Node

Resolved issues

• Minor bug fixes
• Security enhancements