Webinar Feature: VDI Screen Capture

Release notes for Virtual Desktop Infrastructure (VDI) (5.16.10)

Note: This release has been delayed due to a late bug discovery and is expected to be available tomorrow, November 28, 2023.

Changes to existing features

• Linux Universal Installer
  Installation packages for Ubuntu, CentOS and HP ThinPro are provided as a single installation package that can install plugins for all supported platforms (Citrix, VMware, and AVD). The packages have been renamed with “universal” as part of the package name to indicate the change, for example: zoomvdiuniversalplugin-ubuntu_5.xx.xx.deb. To be consistent, the package for iGel has also been renamed from zoommediaplugin-igel_5.xx.xx.zip to zoomvdiuniversalplugin-igel_5.xx.xx.zip. These packages also provide support for FIPS mode.
• Enhanced zooming for screen share disabled for VDI
  A recent enhancement that allows users to zoom in and out of a screen share session using their mouse has been disabled, as the functionality requires additional work to be supported for VDI.

New and enhanced features

General features

• Enhanced support for VDI Plugin Management for macOS
  VDI Plugin Management supports updating the VDI plugin without prompting for admin credentials during the update process, although admin credentials are needed for the initial install of the supported VDI plugin. After installing a version that provides admin credentials, users who are not logged into their Mac computer with admin credentials are only prompted to install the plugin. Downloading and installing the plugin are handled without additional prompts.
• Virtual background support for AMD R2314G
  Zoom is adding support for thin client devices with an AMD R2314G processor, such as the HP T655, allowing these devices to display a virtual background with the Zoom VDI Plugin.
• Support for HP Anyware with Windows Universal installer
  With this version, the universal installer for Windows includes support for the HP Anyware platform.
• One additional Zoom Meeting installer
  Zoom provides an additional MSI package (64-bit only) for the VDI Zoom Meeting client that includes Webview. The addition is for customers that need to install Webview for all users in deployments such as a server hosting multiple virtual desktops. This change will reduce startup time when users launch a Zoom App for the first time by installing the Webview package for all users.
• Volume Control Changes for eLux
  Customers can now change their eLux configuration such that any volume changes made using Zoom’s controls will only change the volume for the Zoom application. In the Features section of the ZoomMedia.ini file, add the line LOGIC_SPEAKER_VOLUME=1 to change the behavior.
• Policy controls to force .DLL signature check from virtual desktop
  To address issues where the Zoom VDI process was not starting quickly, the signature check for .DLL files within the VDI Plugin installation path has been disabled. For customers that would prefer to continue using the signature check at startup, a policy has been added to force the signature checks on the VDI plugin client. The policy is PluginDLLSignatureCheck, and a value of (0) will skip the signature checks in the install path, whereas entering a value of (1) will force the signature check.
• Additional check to qualify Zoom Mesh Nodes
  To improve Zoom Mesh Node selection, an additional check using RTT has been added to avoid creating nodes between devices that can be physically located far apart when on a virtual network created using VPN.

Webinar features

• VDI Screen Capture
  When using the policy to enable screen captures for VDI, configured by the DisableScreenshotOptimization policy set as 0, the feature can also be used during Zoom Webinars. Please note that screen captures are now always saved as files since pasting into chat is not supported for Webinar chat.

Zoom Phone features

• Improved call failure error code due to unconnected VDI Plugin
  The error displayed when attempting to establish a Zoom Phone call before the VDI Plugin has fully connected has been updated to provide additional context about the connection state. The new message says Unable to set up your call request. The VDI Plugin connection has not completed. Previously, the message only displayed Call failed.

Resolved issues

General fixes

• PlatformOS is displayed as “Unknown” in ZDM
  An issue was found where the Platform OS was displayed as Unknown when adding a VDI desktop to Zoom Device Management the first time. This issue was reported in version 5.15.2.
• Corrections for mute/unmute when using show/hide full room view
  An issue was reported when a Zoom Room was using the multi-stream Smart Gallery view; the individual Zoom Room participants were not consistently following the Zoom Room’s mute/unmute status. This has been fixed for VDI plugins with this release. The issue was reported in version 5.14.0.
• Missing or delayed screen share sessions
  An issue was reported where a share session could be delayed has been addressed by changing how data loss is handled when forwarding to the VDI plugin. The issue was reported in version 5.15.3.
• Occasional missing participant video
  An issue was reported where video was occasionally not displayed for participants, and was found to be related to poor network conditions. Changes include offloading logic for the plugin to address the issue. The issue was reported in version 5.15.3.

Linux fixes

• Audio failures during Zoom Phone calls using VDI plugin
  An issue was reported of audio occasionally failing during Zoom Phone calls. The issue was found to be that the Linux VDI Plugin had crashed and was still restarting when the call connected. This issue was reported in version 5.12.7.

macOS fixes

• Keyboard losing focus when installed with Jabber VDI
  An issue was reported where the keyboard could lose focus when using the ZoomVDI plugin. This was found to be related to conflicts with an installed Jabber VDI plugin. The issue was reported in version 5.14.0.