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Alexa Voice Service
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why won't my show8 turn on?

already tried unpluging it. Did the 15 seconds hard restart.

Answers

Top answer

If the device still won't turn on after a hard reboot and unplugging, there may be a problem with the Echo Show 8's hardware or power supply. Here are some more steps you can try:

  1. Check the power cable and the power plug: Make sure the power cable is properly connected to the Echo Show 8 and to the power source. Also try a different slot or outlet to make sure the problem is not related to the power source.
  2. Check the screen: If the screen stays black, try moving the unit to another location with the power adapter and power cord to see if that fixes the problem.
  3. Perform a factory reset: If the problem persists, try performing a factory reset. This will erase all settings and data on the device. To do this, press and hold the Mute button and the Volume (-) button simultaneously until the screen responds. Follow the instructions on the screen to perform the factory reset.

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