Not a user yet?
Log in Register for free Suggest a product
PTC500+

AVer PTC500+ Support

Forum, Problems & Help and Frequently Asked Questions (FAQ)

The section below is a forum dedicated to AVer PTC500+ within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. AVer representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.

To the product
Top 1 PTC500+ experts

All questions about AVer PTC500+

Topics

Experts

Sort by

The manufacturer AVer has set up its devicebase profile. Contents like updates, compatibilities and support are maintained regularly.

Will tracking be lost when we use PTC500+ / PTC115+ in a situation which the projector isturned on?

<1Kviews  Bugs

Will tracking be lost when we use PTC500+ / PTC115+ in a situation which the projector is turned on?

1 Read answer

How to define the zoom level of tracking target?

<1Kviews

How to define the zoom level of tracking target?

2 Read answers

Where can I find the Visca commands?

<1Kviews

Where can I find the Visca commands?

1 Read answer

If we want to stop tracking and will to focus on specific location, how should I do?

<1Kviews  Technology

If we want to stop tracking and will to focus on specific location, how should I do?

1 Read answer

This camera supports several profiles; does each profile have a different PRESET1?

<1Kviews  Features

This camera supports several profiles; does each profile have a different PRESET1?

1 Read answer

Can the camera also be controlled via HTTP commands?

<1Kviews  Features

Can the camera also be controlled via HTTP commands?

1 Read answer

How does tracking work in Wide Area mode?

<1Kviews

How does tracking work in Wide Area mode?

1 Read answer

What is the definition of HOME position?

<1Kviews

What is the definition of HOME position?

1 Read answer

How preset 1 has influence in the tracking settings?

<1Kviews  Setup

How preset 1 has influence in the tracking settings?

1 Read answer

How does tracking work in Segment mode?

<1Kviews

How does tracking work in Segment mode?

1 Read answer

Can the camera be controlled via Zoom Room Control App?

<1Kviews  Features

Can the camera be controlled via Zoom Room Control App?

1 Read answer

How to avoid it start tracking other person in the same area?

<1Kviews

How to avoid it start tracking other person in the same area?

1 Read answer

What is the definition of HOME position?

<1Kviews

What is the definition of HOME position?

1 Read answer

Can the camera automatically capture participants?

<1Kviews  Features

Can the camera automatically capture participants?

1 Read answer

How can I enable physical ports?

<1Kviews  Bugs  Technology

How can I enable physical ports when using Microsoft Teams room solutions? The LAN port does not work.

1 Read answer

Can you use the camera with Android?

<1Kviews  Compatibility  Features

Can you use the camera with Android?

1 Read answer

What do the buttons on the remote control mean?

<1Kviews  Features

What do the buttons on the remote control mean?

1 Read answer

How can I manage the camera?

<1Kviews  Features

How can I manage the camera?

1 Read answer

Is it possible to add microphones to the camera?

<1Kviews  Features

Is it possible to add microphones to the camera?

1 Read answer

Can the camera be controlled?

<1Kviews  Features

Can the camera be controlled?

1 Read answer

Can you tilt and swivel them?

<1Kviews

Can you tilt and swivel them?

1 Read answer

Was the content helpful to you?