AV System Integration
AVer PTC500+ Support
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to AVer PTC500+ within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. AVer representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
All questions about AVer PTC500+
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Will tracking be lost when we use PTC500+ / PTC115+ in a situation which the projector isturned on?
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Will tracking be lost when we use PTC500+ / PTC115+ in a situation which the projector is turned on?
How to define the zoom level of tracking target?
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How to define the zoom level of tracking target?
If we want to stop tracking and will to focus on specific location, how should I do?
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If we want to stop tracking and will to focus on specific location, how should I do?
This camera supports several profiles; does each profile have a different PRESET1?
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This camera supports several profiles; does each profile have a different PRESET1?
Can the camera also be controlled via HTTP commands?
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Can the camera also be controlled via HTTP commands?
How does tracking work in Wide Area mode?
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How does tracking work in Wide Area mode?
How preset 1 has influence in the tracking settings?
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How preset 1 has influence in the tracking settings?
What is the definition of HOME position?
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What is the definition of HOME position?
How does tracking work in Segment mode?
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How does tracking work in Segment mode?
How to avoid it start tracking other person in the same area?
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How to avoid it start tracking other person in the same area?
Can the camera be controlled via Zoom Room Control App?
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Can the camera be controlled via Zoom Room Control App?
What is the definition of HOME position?
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What is the definition of HOME position?
Can the camera automatically capture participants?
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Can the camera automatically capture participants?
How can I enable physical ports?
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How can I enable physical ports when using Microsoft Teams room solutions? The LAN port does not work.
What do the buttons on the remote control mean?
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What do the buttons on the remote control mean?
Is it possible to add microphones to the camera?
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Is it possible to add microphones to the camera?
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