ClickShare CSE-200Barco
ClickShare CSE-200
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Error with button and macOS Catalina: White screen- what now?

Recently I can no longer present viaMAC with a ClickShare button:

  • The screen on the display remains permanently white.
  • Software on MAC and firmware on ClickShare Sysetem is up to date.
  • I use macOS Catalina 10.15 - everything works on Windows.

Does anyone have the same mistake or can anyone help?

user1609
user1609 / newcomer (21)
 

Answers

Top answer

The error is caused by the new macOS Catalina 10.15 operating system. The operating system is not (yet) supported by Barco ClickShare. A firmware update is expected to solve the problem.

In the meantime you could use the Airplay function. You need to

connect your iPhone/iPad/MAC to the ClickShare WLAN network.

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