ClickShare CSE-200Barco
ClickShare CSE-200
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Why does ClickShare CSE-200 have connection problems with AirPlay?

When using AirPlay from MacBook, why is the connection disconnected every 10-15 seconds?

gabriel21
gabriel21 / newcomer (92)
 

Answers

Top answer

In order for AirPlay to work properly, the ClickShare base unit needs to be able to send ICMP packets (aka ping) to the macOS device.Make sure that ICMP packets are not being blocked.Third-party firewall or native macOS firewall are some of factors that can possibly block these packets.

ABurt
ABurt / newcomer (90)
 

It may also be due to connection problems between the Mac and the Clickshare. For example, if your Mac doesn't have a good Internet connection, it can't provide a permanent AirPlay connection.

appleuser
appleuser / enthusiast (234)
 

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