Crestron TSS-1070 - How to download TSS-1070 Firmware Update?

Question

Dear Support Team,I have a TSS-1070 module (Serial Number: 2219JBH12746) at our company, running firmware version 2.006.0054. While the device is functioning correctly, I would like to update its firmware.After registering on your platform, I noticed that I am unable to access the download section, as it states "Access Denied." Could you please let me know what steps I need to take to gain access, or alternatively, provide a direct link to the firmware download?Thank you in advance for your assistance!Best regards, Vladimir Tchivikov

Answer

As far as we know, Devicebase is purely an information platform and does not offer downloads directly.

To update Crestron devices, you need an account with Crestron.
You can then download the toolbox and the firmware there.
You will also need the login details of the devices you wish to update.
Read the release notes carefully, as you may need to provision and set up devices again.
Create a backup of the project files.
You can then update the devices.

If you do not have the data to hand, contact your integrator. They usually have the access data, accesses and updates for devices. The integrator is also familiar with the procedures for successfully updating the controller. Please note that the integrator must adapt the program files to extend the functions.

How to download TSS-1070 Firmware Update?

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