LogitechWe have been having issues with the sound on our Logitech Group during Microsoft Teams calls. Usually when we first log on, the participants can't hear us, we have to restart it then it will work. It sometimes cuts out again during the call randomly. We updated all the software which made no change. We ordered and installed a whole new Group hardware and the same issues remain. Please help!
Judging from the question, you have system problem. After you have replaced the hardware of the group, you should look at the connected PC and the other components. External, at first not recognizable, disturbing factors can also influence the function of the system.
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