Skype for BusinessMicrosoft
Skype for Business
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Users can't join meeting?

Hi,

All at once, users cannot join meetings on our Skype for Business server.

Direct calls between two participants are possible. But, when a third participants are invited, they cannot join the conference.

Skype for Business meetings are created, displayed in the calendar, but users cannot join them.

Any advice, please, to resolve this issue.

Best Regards.

Mustapha.

Answers

Top answer

There are several reasons why users cannot join Skype for Business conferences. Here are some steps you can take to solve the problem:

  1. check the configuration of the Skype for Business server. Make sure that all the required services and components are properly configured and running. Also, verify that all network ports are open for Skype for Business.
  2. verify that the participants have the correct invitation password for the conference and that they have the required licenses to participate in Skype for Business conferences.
    Make sure that the participants are using the latest version of the Skype for Business client. Also verify that the client is properly connected to the server.
  3. check the firewall settings. Ensure that the firewall is not blocking connections to Skype for Business.

highmo
highmo / expert (1815)
 

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