PolyWhen connecting Poly Sync 20 via USB into HP DragonFly G2, device is intermittent. Device sometimes appears and may not, and more so when laptop is connected using HP USB-C Dock G2. Poly Sync 20 may or may not appear, however if connected via USB to the laptop and you disconnect the HP USB-C Dock G2, it immediately starts responding and working.
Try to reset the device to factory settings!
You know a better answer?
The question about Poly Sync 20 has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.
Related QuestionsContinues beeping of the product - how to stop it?
<1Kviews
The red headset is blinking constantly, and the device makes a signal (beep, beep) every 10 seconds. I can’t stop it.
Phone icon does nothing?
<1Kviews
Pressing the phone icon no longer does anything. It will neither answer nor end a call. Reset has been performed, and all connected devices were...
Sound cutting out/changing volume
<1Kviews
When listening to calls and content through my Poly SY20, the sound has begun to cut out or drop in volume. My organic speakers still...
Stay up to date on Poly Sync 20
Was the content helpful to you?
