Support For Call Forwarding Softkey, RingCentral & Zoom Feature, More

Improvements

Call Forwarding Softkey Support
This release adds a Forward softkey to the phone screen for users to forward incoming calls on a shared line provisioned by Zoom Phone.
RingCentral Feature Support
This release supports the following features for phones provisioned for the RingCentral.
Bridged Call Appearance (BCA)
Bridged call appearance (BCA) provides shared line capability on RingCentral platforms that use the following SIP mechanisms:
● Subscription to the shared-appearance package, which is an extension of the dialog package. It includes an appearance eter.
● Line seize and release using out-of-dialog SIP INFO (a soft lock of appearance).
● INVITE in calls contain the p-line-appearance er with appearance numbers.
● Barge in and pick up remote calls using INVITE with Join/Replace.
Monitoring BLF in DND
This feature enables Busy Lamp Field (BLF) monitoring of remote devices in the following Do Not Disturb (DND) states:
● When a phone monitors a remote device using BLF, the phone subscribes to the same address for
DND notifications.
● When the remote device isn't in DND, the phone shows the normal BLF state with no changes.
● When the remote device is in DND, the phone shows a new icon to indicate remote DND.
● When the remote device has a BLF state change, the phone's line reflects the change.
For example, if the remote device goes active, it shows as remote active even if the phone is in DND.

DND Synchronization
This feature enables users to set Do Not Disturb (DND) on all the phones on the network at once by setting it on a single phone.
Zoom Feature Support
This release supports the following features for phones provisioned for the Zoom Phone service.
IP Phone Call Control from Desktop Client
This feature enables a Zoom phone user to remotely control their phones from the Zoom client.
Privacy for Shared Line Group Users
Users with phones in the Zoom Phone base profile can set an active Zoom call as private. Users toggle the Lock and Unlock softkeys to enable or disable the privacy of the active call. This feature is enabled by default and requires no further configuration.
Making a call private blocks other shared line group users from the following:
● Resuming the call if it is put on hold.
● Performing barge, listen, whisper, and takeover (BWLT) operations on the call.
Conference Barge for Shared Line Group Users
This feature enables conference barge on shared lines provisioned for Zoom Phone. Up to 10 shared line group users can join a call with the new Conf Barge softkey. Users press and hold the Conf Barge softkey on a shared line key with a remotely active call to join the call as a full participant. This feature may be limited by Zoom Phone capabilities.
For more information, see Zoom Support - Call Monitoring.
Zoom Call Monitoring
This release enables support of the Zoom's listen, whisper, barge-in, and takeover (LWBT) call monitoring feature on Poly phones. The call monitoring feature enables users to directly monitor and intercept active calls within the same call queues and shared line groups when they're assigned to a BLF key.
For more information, see Zoom Support - Call Monitoring.

Bug fixes

• Peripherals - Following a reboot, the phone answers the first call in hands-free modeeven with a USB set attached to the phone.

• User Interface - The "Clear" button in the Enterprise Directory's Advanced Search dialog does not clear the fields.

Open issues

• Diagnostics - The trace route diagnostic tool accessed from the Settings > Diagnostics > Network menu , does not return any results

• Interoperability - Users of a Trio 8300 paired with aVisual+ joining a conference callwhere content is already beingshared may see the small PIP viewof the far end's "people" videochange width from the expected 16:9format to a narrower 4:3