The manufacturer Zendesk has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

Update01/09/2025

Auto-assist: Switched to the latest snapshot of GPT4o

Employee service
Zendesk

Update from:
patrick-devicebase (expert)

Release notes through 2025-1-3

AI agents and knowledge
Auto-assist:

Switched to the latest snapshot of GPT4o for improved accuracy of suggestions.
Introduced a fix that significantly decreases instances of auto-assist, providing similar suggestions in a row.

Products with no updates this week

Support
Talk
Mobile SDKs
Explore
Chat and messaging
Admin Center
Zendesk QA
Zendesk WFM
App Marketplace

More updates To the product

Stay tuned for upcoming Zendesk Employee service updates

Was the content helpful to you?

I found what I was looking for.

The contents of the site are partly useful.

I didn't find what I was looking for. Remarks

Advertisement Advertise here?