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Update

Bulk Macros adds the ability to one-click macro apply to bulk macros.

Release notes through 2024-12-20

App Marketplace
New:
Miravia by Juble.io (Support)

  • Miravia by Juble.io is a powerful integration solution that brings the functionality of multiple marketplaces right into your Zendesk Support environment. With seamless integration, you can streamline your customer support operations and provide exceptional service to your customers.
    Bulk Macros (Support) (paid)
  • Bulk Macros adds the ability to one-click macro apply to bulk macros. Apply predefined macros across multiple tickets within a view, even if they span multiple pages, with a single click.
    StackSync (Support)
  • StackSync is a no-code platform that enables real-time, bidirectional data synchronization between CRMs and databases, simplifying complex integrations without the need for extensive development time. StackSync allows you to manipulate your Zendesk data through your database. Automatically synchronize data between Zendesk and other applications, ensuring up-to-date information across all platforms.
    ReturnGO (Support)
  • ReturnGO is an innovative post-purchase platform for eCommerce stores that simplifies everything from order tracking to returns and exchanges, all while boosting revenue and sustainability. With data-driven insights and advanced automation capabilities at its core, ReturnGO empowers stores to offer customers a self-service experience that builds loyalty, reduces waste, and increases sales.
    Kaufland Connecter by Volvox (Support) (paid)
  • Kaufland Connector by Volvox connects your Zendesk Support account with any Kaufland marketplace. Effortlessly retrieve order details while directly working on a ticket. View detailed billing and shipping information related to the ticket. Access comprehensive parcel tracking details with ease.
    Backmarket Connecter by Volvox (Support) (paid)
  • Backmarket Connector by Volvox connects your Zendesk Support account with any Backmarket marketplace. Effortlessly retrieve order details while directly working on a ticket. View detailed billing and shipping information related to the ticket. Access comprehensive parcel tracking details with ease.
    Rakuten Connector by Volvox (Support) (paid)
  • Rakuten Connector by Volvox connects your Zendesk Support account with any Rakuten marketplace. Effortlessly retrieve order details while directly working on a ticket. View detailed billing and shipping information related to the ticket. Access comprehensive parcel tracking details with ease.

Products with no updates this week

  • Support
  • Talk
  • Explore
  • Zendesk WFM
  • AI agents and knowledge
  • Mobile SDKs
  • Chat and messaging
  • Admin Center
  • Zendesk QA
Version: Release notes through 2024-12-20 Link
Receive Important Update Messages Stay tuned for upcoming Zendesk Employee service updates

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