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Innogy eBox smart Support

Forum, Problems & Help and Frequently Asked Questions (FAQ)

The section below is a forum dedicated to Innogy eBox smart within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Innogy representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.

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Why does my EBox Smart stop responding when I approach it and press a button?

1.1Kviews

My EBox Smart was put into operation and registered about 1 year ago. After that, it has always activated itself when approached and thus signaled...

1 Read answer

eBox smart not charging?

1.1Kviews

Hello Community,

I have connected the eBox (smart socket-type-2EU without eSmartMeter) via a 5 x10 square electrical cable (without smart meter). As required, a residual current...

1 Read answer

How do I perform a new setup if Bluetooth pairing cannot be activated?

<1Kviews

We have the same problem with our eBox smart as burkhard27 has already described: The wallbox has remained dark for several days when approached and...

1 Read answer

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Innogy eBox smart Support

All questions about Innogy eBox smart