How can I change the offline status of the app?

Hello,
For some time now, I have only been able to connect to the wallbox if I use the wallbox hotspot and connect to the Keba web interface via the IP address.
This used to work without any problems via the app, for example to download a PDF for billing the amount of electricity consumed. Unfortunately, Status Offline is always displayed in the app. How can I change this?
*ITALIC

Answers

When you connect to the wallbox, check the Internet or network connection of the wallbox. It is possible that the connection in your network is no longer working properly and you are therefore not seeing any information. You should be able to see the wallbox from another device within the network. For example with a laptop or computer. https://ip-from-wallbox

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