MicrosoftOffice 365
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Can I recall email sent to another organization?
I sent an email outside my organization can I recall it?
MicrosoftOffice 365
Answers
Unfortunately, you cannot recall an email sent to another organization. The recall feature in Outlook and Microsoft Exchange only works if both the sender and the recipient are within the same organization and using Microsoft 365 or Exchange accounts.
When you attempt to recall an email within your organization, Outlook generates a recall report. This report indicates whether the recall was successful, pending, or failed. However, for emails sent outside your organization, the recall attempt will not work, and no recall report will be generated for those external recipients.
If you need to address an email sent in error to an external recipient, the best approach is to send them an email explaining the mistake and urge them to delete it from their inbox.
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